1. AC Question's Avatar
    Hi everyone I hope someone solve my problem
    Well I forgot my password and I want to hard reset my O+ venti 4g to clear all datas however when I press the volume down and power button the factory kit test shows up. I dont know what to do I already search how to hard reset on O+ however it did not work. Please if someone there know an answer please help me . Thqnk you very much.
    04-21-2017 07:13 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! See if this video helps, although it's for a different O+ model (and there's also no voice instructions -- you'll have to look closely at the person's fingers to see which buttons are being pressed.

    04-21-2017 07:01 PM

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