A
AC Question
I recently installed the new software update on my Galaxy S6. At first everything seemed fine, then little things started going wrong. Now my phone is completely unusable for hours at a time. I need to get rid of nougat and go back to whatever I had before, but I'm not sure how.
First my GPS stopped working, then my wifi wouldn't work, then my battery life went to sh*t, and now my screen just completely stops working for sometimes hours at a time. Every time the screen stops working, Samsung Pay pops up, which is really weird. I've tried the reset where you hold the volume down and power buttons as well as another where you hold the volume down, power, and home button. Neither has helped. I tried using my phone in safe mode to see if one of my third party apps was causing the problem but it wasn't. I obviously can't uninstall Samsung Pay but I've tried "force stopping" it and that doesn't do anything.
I was going to next do a factory reset, but I can't back up my photos to my computer because my computer can't open them for some reason. My only hope now is to uninstall nougat or reinstall whatever I had before. Any help is appreciated.
First my GPS stopped working, then my wifi wouldn't work, then my battery life went to sh*t, and now my screen just completely stops working for sometimes hours at a time. Every time the screen stops working, Samsung Pay pops up, which is really weird. I've tried the reset where you hold the volume down and power buttons as well as another where you hold the volume down, power, and home button. Neither has helped. I tried using my phone in safe mode to see if one of my third party apps was causing the problem but it wasn't. I obviously can't uninstall Samsung Pay but I've tried "force stopping" it and that doesn't do anything.
I was going to next do a factory reset, but I can't back up my photos to my computer because my computer can't open them for some reason. My only hope now is to uninstall nougat or reinstall whatever I had before. Any help is appreciated.