Hi , im new and i have same problem. I get new phone 2 days ago its brand new and i was lock with password and i was read your advice. Is the credential good for phone?
The same problem? What problem? Are you saying that the phone was already screen-locked, or that you added a lock yourself? https://forums.androidcentral.com/showthread.php?t=409154
Clear Credentials is sometimes used when changing the kind of lock that you have set up yourself.