Googles PhotoSphere dysfunction with Kodak EKTRA :-(

A

AC Question

I have had a "bq Aquaris m5" so far and have done many PhotoSpheres. Everything was wonderful. Now I've moved to a "Kodak EKTRA". Nothing works anymore. Has anyone any idea how I could solve the problem or where I can get information?
The problem is this: PhotoSphere suddenly wants to take a lot less photos, but after composing, large areas are missing. The sphere is completely covered, but the parts do not match each other. Practically, the individual photos are too big on the sphere.
 

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