External Memory Stops being recognized

A

AC Question

I have a Moto G3 new in October. I added a 32 GB external memory card to expand its memory. A few months in, the external member stopped being recognized. This caused the tiles to go gray and files on it not accessible. Usually, restarting the phone would reset things. In December, I got a new memory card thinking that was the problem. In February, I had the problem again, so I did a warranty claim with Motorola and got a new phone. It is starting to happen again. So second phone, relatively new SD card. Restarting the phone helps, but I shouldn't have to do that. Any thoughts as to what the problem is?
 

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