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  1. Thread Author  Thread Author    #1  

    Default My Prime just kicked the bucket. R.I.P. buddy

    I really don't know what's wrong with it. I had it plugged in over night and it would not turn on the next morning. I've owned this thing since 1/11/12, and put it through a full semester of abuse. I'll be sending it in under warranty back to new egg tomorrow. Hope all goes well
  2. #2  

    Default Re: My Prime just kicked the bucket. R.I.P. buddy

    Sucks it died. Hope you get a new one or it gets fixed!
  3. #3  
    gmonkey88's Avatar

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    Newegg is generally pretty good with warranty repairs/replacements. Let us know how it goes.

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    Man that sucks it may have got hit with a power surge or something. I remember an old laptop of mine did that. Had it plugged up worked fine the night before the next day wouldn't turn on. Got a prime and never looked back. Hope all goes well for you.

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  5. Thread Author  Thread Author    #5  

    Default Re: My Prime just kicked the bucket. R.I.P. buddy

    Well, I called new egg today and they informed me that it was still under the manufacture warranty. I've loved it from day one, and never had any issues. Would a power surge have killed the keyboard too? It still works and the tablet was docked.
  6. #6  

    Default Re: My Prime just kicked the bucket. R.I.P. buddy

    Try holding the on-off button down for about 2 minutes or until you feel the start up vibration it should start up mine shut itself down last night to and it took a long time to start this morning. but it did start, give it a try.
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    Devinator's Avatar
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    Default Re: My Prime just kicked the bucket. R.I.P. buddy

    Quote Originally Posted by ludesleep View Post
    Well, I called new egg today and they informed me that it was still under the manufacture warranty. I've loved it from day one, and never had any issues. Would a power surge have killed the keyboard too? It still works and the tablet was docked.
    Good, glad that you'll get it resolved with no cost to you.

    I doubt it. If you had a USB keyboard plugged into your computer and it was hit with a surge, I would think the keyboard would still work. That's my guess anyway. I always plug my electronics in through Belkin surge protectors anyway, so, not even sure if I've ever been hit with one.
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    enthuz's Avatar

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    I find that getting a paperclip and hitting the reset button tends to bring it back from the dead in this rare happening.

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