Beretta96
Active member
No luck. They told me I had to contact the manufacturer.
Is there another store you can try? Tell them Asus told you to return it to the store.
No luck. They told me I had to contact the manufacturer.
Is there another store you can try? Tell them Asus told you to return it to the store.
ASUS - North America (NA) is a warranty service center only. Please contact place of purchase for credit, refunds, upgrades / model changes, or new retail box replacement. ASUS does not provide these services under any circumstances.
What color of the Infinity model is Best Buy selling? I have the Amesthyst Gray color for my Prime and dock. I won't do the exchange if they aren't selling the same color.
Who buys stuff from Gamestop anyway?
Well, you are comparing customer service for a product you purchased to products you purchased and paid more money to have them take care of you. If you had paid for AsusCare (I know it doesn't exist, made it up to prove the point) and were in the same situation, I'd say, okay, but, it's really not the same boat. You'd have to compare it to Apple's customer service without AppleCare.