Touchscreen not responsive:

**Burnt Toast** · 05-30-2011, 09:48 AM

So anyone figure out a fix for this yet? My tablet was left on for a while and then when I came back it wouldn't come up from sleep. I went head and held the power button down for a bit and rebooted the system... but when it came back up the touchscreen is not responding to touch anymore.

It doesn't seem like a Google search is coming up with anything other then "I kept rebooting the tablet and then it randomly worked again" or whatever. I'm running stock everything and I'd love to get my tablet up and running again.

**Burnt Toast** · 05-30-2011, 10:23 AM

Well, I called Support and they said that they are aware of the issue and that "hopefully" the new firmware tomorrow (Gingerbread 3.1) will fix it. I reminded him that I can't initate a firmware update without touch support and yah... sigh.

He suggested an RMA but I think it'll just be easier for me to just return it to Best Buy tomorrow or whenever I have the time to do it.

I love the device but this put a little damper on the whole parade. I will definitely get another one (if Best Buy has any in the store I'll just do an exchange) but geeze, this sucks.

**aleis** · 05-30-2011, 10:45 AM

to to take out the memory if u have one...then hold the power for 20-30 seconds (count them). if that doesnt work plug it up for an hour. then unplug and hold the power for 20-30 seconds. MAKE SURE U ARE PUSHING THE POWER BUTTON.

**rtr100** · 05-30-2011, 09:06 PM

I had the same problem with the touchscreen not responding. What I did to solve the problem was to boot to recovery (power on + down volume) and leave it sit in that mode till the battery completely died.

**Burnt Toast** · 05-31-2011, 09:54 AM

Yah, I'm not doing that after two days of not being to use my tablet and doing all sorts of stuff. Nothing has worked... and wiping my user data was the last straw. I love the product, but I'm gonna wait until Amazon has it so it's cheaper for me in the long run (unless Best Buy has them in stock at my local store today, then I'll just do an exchange), but it's gonna get returned today.

I'm so bummed to because I really like it... but I'll save myself some $40 or so if I just return it and wait for Amazon to get some in stock again.

**kktk** · 05-31-2011, 01:19 PM

I had this issue as well, and resetting to stock or power booting the device didnt help.
I had to let the battery run down completely and then rebooted it....seems to be working fine now.

It apparently was happening on tabs that were updated without the keyboard dock?
And also after a long hibernation...I believe.

**Suntan** · 05-31-2011, 02:28 PM

I had the issue a couple of times. Turning it offthen on (press power for a second then tap "yes" to turn off.

Of course once the screen becomes unresponsive, you need thekeyboard dock to select the "yes" button.

-Suntan

**Burnt Toast** · 06-01-2011, 10:07 PM

Well, returned to Best Buy today... and then just now Newegg sent me a notificiation that they have the dock in stock... DOH.

Oh well, purchased the Dock and now just waiting for either Newegg or Amazon to get the tablet in stock again.