1. TerryD's Avatar
    Fyi
    I sent the developer an email about connecting from outside your network. He responded as follows:
    Hi, Terry:
    Thanks for your interest with Splashtop Remote.
    It's not easy to do it now. I can provide you with two samples:

    How do I connect to my home computer outside from home via remote network or 3G? : Splashtop Remote - Support
    Connect from Outside - using Linksys Wireless-G Broadband Router as an example : Splashtop Remote - Support


    I don't suggest you to do this. One reason is that it's really not easy for common user to finish that network setup.
    Another reason is that we are woring on new function which support 'visit from anywhere' without any network setup. Please be patient waiting for new version update.


    --
    Best Wishes,
    Splashtop Remote Support Team

    Hopefully, soon.
    Terry
    06-13-2011 01:04 PM
  2. Feldhege's Avatar
    I will give it a try. I have not been able to get my Home computer from work (or the other way around) yet.
    06-13-2011 04:43 PM
  3. h00ligan's Avatar
    It's a real shame that I have to install their streamer app. On the iPad, splash top uses the native rdp server. Additionally when trying to connect it does so, but displays a garbled screen.

    So far the app has not worked in the least for me :/
    06-13-2011 07:21 PM
  4. VydorScope's Avatar
    Worked fine for me with a simple port forward in my firewall, and I connect with VPN before I can even do that much on my setup.
    06-13-2011 09:12 PM
  5. FHSPSU67's Avatar
    Worked fine for me with a simple port forward in my firewall, and I connect with VPN before I can even do that much on my setup.
    Same for me, working fine
    06-14-2011 06:37 AM
  6. Suntan's Avatar
    Works well for me locally (havent gotten around to trying it outside of my LAN.)

    Biggest issue Ive had so far was having to remember the password I set up when the IP of my server changed and I had to put it in again

    I do wish it would support a monitor res of 1920x1200 natively. Dumping the desktop res to 1280x800 when the tablet connects screws up the shortcuts on my PC.

    -Suntan
    06-14-2011 07:55 AM
  7. Feldhege's Avatar
    Yeah. Mine works now. Just had to add the port forwarding rule. TOO COOL!!! I love how the sound is streamed back to the tablet. Now if they would allow the desktop to stay at a larger resoulation so that the desktop stays correct if would be perfect. I guess though for free (with the TF puchase) I can't complain.
    06-14-2011 09:30 AM
  8. liquidxit2's Avatar
    If all you need is an unsecured remote access to your desktop just use VNC. Stable and works well. Can even run it over an SSH tunnel if you want to install and configure cygwin.
    bestoverall likes this.
    06-14-2011 10:06 AM
  9. yaaah_hoo's Avatar
    No luck on my side. Locally works perfect but not from outside my network. I've setup port forwarding and made sure that the firewall allowed Splashtop. Tried disabling my Antivirus as well and nothing works. I'm stucked.
    06-14-2011 10:08 AM
  10. h00ligan's Avatar
    Does 1280x800 work or might that be why my session is garbled?
    06-14-2011 02:17 PM
  11. TerryD's Avatar
    No luck on my side. Locally works perfect but not from outside my network. I've setup port forwarding and made sure that the firewall allowed Splashtop. Tried disabling my Antivirus as well and nothing works. I'm stucked.
    Join me in waiting for the update.
    06-14-2011 05:24 PM
  12. under999's Avatar
    No luck on my side. Locally works perfect but not from outside my network. I've setup port forwarding and made sure that the firewall allowed Splashtop. Tried disabling my Antivirus as well and nothing works. I'm stucked.
    Make sure your router has a public ip address from your modem. Thats what got mine working from outside the home network.
    06-15-2011 10:06 AM
  13. yaaah_hoo's Avatar
    Make sure your router has a public ip address from your modem. Thats what got mine working from outside the home network.
    How can you check that? I checked my external ip by going to What Is My IP Address - Shows Your IP Address.
    06-16-2011 08:33 AM
  14. liquidxit2's Avatar
    How can you check that? I checked my external ip by going to What Is My IP Address - Shows Your IP Address.
    That website shows your public IP. What you need to do on your router is whats called a port forward. You open a port to a set IP through the router to allow the protocol to work from point A to B.

    The IP you need for the router port forward is the private IP for the computer youre trying to remotely connect (typically 192.168.X.X) and the port of the protocol uses. Once you have that setup then the path you your computer is open for the application. The "whatismyip" is to give you the IP address to create a remote connection outside of your network.

    Now if you need to check your IP on windows it depends on which version you have. But this way works for all modern windows:

    On the computer youre trying to open up:
    -Click Start
    -select run or if windows 7 click in the search box
    -type "cmd" (no quotes)
    -type "ipconfig" (again no quotes)

    Look at the output and youll see IP addresses that are private that youll need to use for the port forward.
    06-16-2011 12:56 PM
  15. yaaah_hoo's Avatar
    That website shows your public IP. What you need to do on your router is whats called a port forward. You open a port to a set IP through the router to allow the protocol to work from point A to B.

    The IP you need for the router port forward is the private IP for the computer youre trying to remotely connect (typically 192.168.X.X) and the port of the protocol uses. Once you have that setup then the path you your computer is open for the application. The "whatismyip" is to give you the IP address to create a remote connection outside of your network.

    Now if you need to check your IP on windows it depends on which version you have. But this way works for all modern windows:

    On the computer youre trying to open up:
    -Click Start
    -select run or if windows 7 click in the search box
    -type "cmd" (no quotes)
    -type "ipconfig" (again no quotes)

    Look at the output and youll see IP addresses that are private that youll need to use for the port forward.
    Thanks but I thought it was something else. I've already done all that. That's just your internal IP from the computer you're trying to forward the ports to.
    06-16-2011 01:24 PM
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