how to disable the security lock?

[kinged33]

Every time I turn on Fonepad, it ask me to draw the pattern. I have app lock on apps that I don't want anyone to open. I don't really need the security lock. Anyone knows how to disable this feature?

thanks

 

[B. Diddy]

Settings/Security/Screen lock

 

[kinged33]

I tried that, it shows Screen Lock, and below says pattern, but there is no check box to activate or deactivate.

 

[B. Diddy]

You have to tap where it says Screen Lock, then it should give you the choices.

Posted via Android Central App

 

[kinged33]

That's strange, when I tap Screen Lock, it shows the pattern, the only available action is to confirm pattern. There is no selection to disable this.

 

[B. Diddy]

No, that's additional security to make sure you're the owner who wants to change the security. Go ahead and confirm the pattern, then choose a new option for screen lock (in your case, "none").

 

[kinged33]

Thanks, Silly me. However, after I confirm the pattern, I am only able to select pattern, pin and password. The top 3 None, slide and face unlock was darkened. It says it's disable by administrator, encryption policy or credential storage. I am still not able to select None.

 

[B. Diddy]

Did you encrypt the tablet at any point? Was the tablet brand new when you bought it, or did you get it used? If the latter, then perhaps the previous owner encrypted it.

 

[kinged33]

No, I bought mine new. I do use the microSD card from my previous tablet.

 

[B. Diddy]

Well, I'm starting to grasp at straws. Maybe go to Settings/Security/Device administrators, and see what apps have administrator privileges, and what they might be doing with it. For example, you can find an option for the new Android Device Manager here, and checking the box will "Allow Android Device Manager to lock or erase a lost device."

 

[kinged33]

Is it safe to clear credentials/remove certificates?

 

[B. Diddy]

Not sure, never tried it before!

Posted via Android Central App

 

[kinged33]

Just got my answer from another forum. I had VPN profile. I disable it and now I can disable the security lock. Thanks for your help

 

[B. Diddy]

Great! Thanks for posting your solution, too. It's very important for others in this community who might have the same issue as yours.

 

[Renee Sollock]

Thank you...my problem solved! Have to confirm pattern first...yeah...can change it now!

Posted via Android Central App