1. kinged33's Avatar
    Every time I turn on Fonepad, it ask me to draw the pattern. I have app lock on apps that I don't want anyone to open. I don't really need the security lock. Anyone knows how to disable this feature?

    thanks
    08-07-2013 06:11 PM
  2. B. Diddy's Avatar
    Settings/Security/Screen lock
    08-07-2013 07:16 PM
  3. kinged33's Avatar
    I tried that, it shows Screen Lock, and below says pattern, but there is no check box to activate or deactivate.
    08-08-2013 12:21 AM
  4. B. Diddy's Avatar
    You have to tap where it says Screen Lock, then it should give you the choices.

    Posted via Android Central App
    08-08-2013 02:20 AM
  5. kinged33's Avatar
    That's strange, when I tap Screen Lock, it shows the pattern, the only available action is to confirm pattern. There is no selection to disable this.
    08-08-2013 08:49 PM
  6. B. Diddy's Avatar
    No, that's additional security to make sure you're the owner who wants to change the security. Go ahead and confirm the pattern, then choose a new option for screen lock (in your case, "none").
    kinged33 likes this.
    08-08-2013 09:37 PM
  7. kinged33's Avatar
    Thanks, Silly me. However, after I confirm the pattern, I am only able to select pattern, pin and password. The top 3 None, slide and face unlock was darkened. It says it's disable by administrator, encryption policy or credential storage. I am still not able to select None.
    08-09-2013 03:59 PM
  8. B. Diddy's Avatar
    Did you encrypt the tablet at any point? Was the tablet brand new when you bought it, or did you get it used? If the latter, then perhaps the previous owner encrypted it.
    08-09-2013 04:04 PM
  9. kinged33's Avatar
    No, I bought mine new. I do use the microSD card from my previous tablet.
    08-09-2013 09:24 PM
  10. B. Diddy's Avatar
    Well, I'm starting to grasp at straws. Maybe go to Settings/Security/Device administrators, and see what apps have administrator privileges, and what they might be doing with it. For example, you can find an option for the new Android Device Manager here, and checking the box will "Allow Android Device Manager to lock or erase a lost device."
    08-09-2013 09:49 PM
  11. kinged33's Avatar
    Is it safe to clear credentials/remove certificates?
    08-10-2013 06:00 AM
  12. B. Diddy's Avatar
    Not sure, never tried it before!

    Posted via Android Central App
    kinged33 likes this.
    08-10-2013 10:12 AM
  13. kinged33's Avatar
    Just got my answer from another forum. I had VPN profile. I disable it and now I can disable the security lock. Thanks for your help
    B. Diddy and franczhesca like this.
    08-12-2013 07:53 PM
  14. B. Diddy's Avatar
    Great! Thanks for posting your solution, too. It's very important for others in this community who might have the same issue as yours.
    08-12-2013 08:52 PM
  15. Renee Sollock's Avatar
    Thank you...my problem solved! Have to confirm pattern first...yeah...can change it now!

    Posted via Android Central App
    09-21-2013 01:25 PM

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