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  1. Thread Author  Thread Author    #1  

    Default mobile data not working.

    I cannot access my mobile data for accessing internet...network signals remains grey all the time. But call and sms are working.
    I bought it 3 days ago, plz help me sort out this problem.
    Jansk83 likes this.
  2. #2  

    Default Re: mobile data not working.

    Welcome to Android Central! Just because you have a couple of bars of phone reception doesn't necessarily mean you'll have 4G or even 3G reception. Does anyone else you know who uses the same wireless provider get mobile data reception where you are?
    Golfdriver97 likes this.
  3. Thread Author  Thread Author    #3  

    Default Re: mobile data not working.

    Ya 3G reception is there I used the sim in a dongle my 3G was working.
  4. #4  

    Default Re: mobile data not working.

    Try going to Settings/Wireless & Networks/Mobile Networks, and see if there are any settings for "Network Mode." If so, make sure it's set correctly for your type of mobile network (e.g., GSM vs LTE/CDMA).
  5. #5  

    Default Re: mobile data not working.

    Have you set up the APN for the data network?

    Without that data will not work (but phone and SMS will as they do not need an APN).

    You have to go to mobile networks .. Access Point Names in Settings and create an APN with the settings you will find from your network provider.
  6. #6  

    Default Re: mobile data not working.

    Thank you so much. I had the following problem: whenever the WiFi is ON, the signal indicators for both the WiFi and mobile network are lit, but when I turn off the WiFi the mobile network goes off too even when I leave the mobile data ON!

    It was very frustrating cause I do like my Fonepad, it is actually my first tab!

    I added an APN and finally I can connect to the mobile network.

    Thanks again.
  7. #7  

    Default Re: mobile data not working.

    The following process helped for my problem which exhibited the same symptoms twice:
    1. Switch off the phone
    2. Pull out the sim card and insert it back
    3. Switch the phone back on.
    Hope it helps
  8. #8  

    Default Re: mobile data not working.

    Try going to Internet settings, somewhere (not all devices are the same) under "Settings" and click "download settings for Internet and MMS" and then reboot your device
    Melchor Andan likes this.

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