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  1. Thread Author  Thread Author    #1  

    Default Horizontal line across screen?

    I turned off the tablet last night and when I turned it on this morning. It has a horizontal line across the screen
    all of the time. Has anyone experienced this? Is their a fix or do I need to call Asus? Thanks

    GOOD NEWS!! We received our transformer yesterday fixed and shipped for FREE, 11 days after Asus got
    it. Very satisfied. This is for a tablet that is over a year old and out of warranty. I WILL DEFINITELY BUY ANOTHER
    ASUS PRODUCT.
    Last edited by gandelf; 12-28-2013 at 09:12 AM.
  2. #2  
    Haalcyon's Avatar

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    Default Re: Horizontal line across screen?

    Do you see the horizontal line as soon as you power on the tablet or only once the OS has fully loaded?
    Live long and prosper.


  3. Thread Author  Thread Author    #3  

    Default Re: Horizontal line across screen?

    The line appears right away and has different colors in sections. Once the os is loaded, it appears as
    a very thin horizontal black line in the middle of the screen. It is always their, no matter what app is running.
    Thanks for your prompt reply.
  4. #4  
    Haalcyon's Avatar

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    Default Re: Horizontal line across screen?

    Quote Originally Posted by gandelf View Post
    The line appears right away and has different colors in sections. Once the os is loaded, it appears as
    a very thin horizontal black line in the middle of the screen. It is always their, no matter what app is running.
    Thanks for your prompt reply.
    It seems like a hardware issue. Perhaps something wrong with the LCD or graphics subsystem. It sounds like a call for warranty support is in order.
    Live long and prosper.


  5. Thread Author  Thread Author    #5  

    Default Re: Horizontal line across screen?

    Asus support; ok? Hmm, I will report back on how rough that road is.
  6. #6  
    Haalcyon's Avatar

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    Default Re: Horizontal line across screen?

    Well, unless you bought an extended warranty via Best Buy, etc.....

    Optimus G Pro
    Live long and prosper.


  7. Thread Author  Thread Author    #7  

    Default Re: Horizontal line across screen?

    I never buy extended warranties. That is another thread; research why every retailer is pushing
    that scenario. Do you think retailers are doing that because consumers are coming out ahead?
  8. #8  
    Haalcyon's Avatar

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    Default Re: Horizontal line across screen?

    Quote Originally Posted by gandelf View Post
    I never buy extended warranties. That is another thread; research why every retailer is pushing
    that scenario. Do you think retailers are doing that because consumers are coming out ahead?
    Oh, I've learned...I don't buy the warranties anymore and my devices have been just fine without it.
    Live long and prosper.


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