My Asus Zenfone 5 cannot get any connections, why?

[AC Question]

my asus zenfone 5 cannot get any connection

cannot get wi fi connection and cannot update software

 

[B. Diddy]

Welcome to Android Central! Is it only wi-fi you're having problems with? What about mobile data (unless you're using it as a wi-fi only device)?

Does this happen with any wi-fi network? See this guide for some tips: http://forums.androidcentral.com/am...roubleshooting-wi-fi-connection-problems.html