Zenwatch 2 Not Counting steps no matter what app I USE. Why?

[AC Question]

Zenwatch 2 Not Counting steps no matter what app I USE.

I tried using google fit,UP,Asus Wellness,Nothing is counting steps i am walking like crazy.I just bought this watch have no idea on smart watch how to make it work.

 

[dpham00]

Re: Zenwatch 2 Not Counting steps no matter what app I USE.

Did you give Google fit permissions to see steps?

 

[breezygirl]

I had one for a few days and found the whole step count thing very frustrating on the Zenwatch 2.

The Zen heath app on watch would read several hundred or thousand lower than number of steps on the Zen health app on my phone. They never said the same number even after syncing. Once the Zen app was saying 14,000 steps than synced and changed to 10,000 something, and watch app was saying around 7,000. Grrrr!!

I also used the Jawbone app and Google Fit app at the same time and those number were also different on phone app and watch and several thousand lower than the Zen heath app.

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