Why can't I charge my Asus smartphone?

A

AC Question

when my phone still on..i cannot charge my phone..i only can charge it if i turn off my phone
 

the tall guy

Q&A Team
Sep 23, 2013
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Re: i can't charge my asus smartphone

I would look at returning the phone to wherever you bought it from, that doesn't sound like normal behaviour for any device let alone a phone.
 

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