screen freezes plus charger keeps plugging in / plugging out

Pieter Rijkers

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Apr 25, 2016
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Hi
Actually I have 2 problems from which i ASSUME they have the same origine.

1. When I want to charge my phone (MSTAR M1 pro) i get the message charger plugged in, but immediately the message 'charger removed".

2, My screen freezes at random but only when I have to 'wake' the phone. Sometimes it helps to push the power button and then slide up (if i can: then it functions normaly until the phone goes in hibernation again.) contacts in the phone and on the battery are clean.

I dont have a second battery. But could this be a battery problem? Any experiences?
already did a factory reset. android 5.0 , no update available.

Little example (happens while i write this). Had the battery out cause of these problems. I Put it in: cant even login cause the screen doesnt respond (picture, but no effect tapping). I take the battery out, place in in again: I can login etc. Screen goes to sleep after not using:try to wake phone up: screen freezes.
 

sydneycooper1979

Moderator Sergeant at Arms
Jan 17, 2012
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It could definitely be a battery problem. Your charging port may also be damaged. Have you tried other cables to see if they all do the same thing?
 

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