1. factorygirl28's Avatar
    I have looked through these threads for days and I cannot figure this out. My phone is rooted and I haven't been able to update for the past 2 or 3 times I've gotten that pop up from Verizon. It just says the update failed with no explanation or anything. I just want to update it to see if it will work better since it currently sucks and never has a data connection.
    This is what my phone says in the about section:

    System version: 5.9.905.XT875.Verizon.en.US
    Android version: 2.3.4

    I would appreciate any help! I'm on a Mac if that makes a difference.

    Thanks!!
    06-04-2013 10:16 AM
  2. hilby7's Avatar
    I am far from an expert, but you may have to unroot it in order to get Ice Cream Sandwich (4.2). It will be much worth the time, as ICS is much better. Look a bit more in the forums. I believe it is covered elsewhere.

    Posted via Android Central App
    06-06-2013 04:39 PM
  3. factorygirl28's Avatar
    Thanks! I will try that
    06-08-2013 08:21 AM
  4. WebOS Refugee's Avatar
    Unrooting isn't a requirement (in fact you'd be well advised to update your copy of su and preserve it with OTA RootKeeper to avoid some of the rooting hassles associated with more recent releases of the operating system), but we've had one or the other of our household Bionics, rooted or not, be finicky about OTA updates from time to time.

    Sounds like you're on GB at present, which is kinda surprising because ICS was around for months prior to the recent JB update. You might want to just head over to SamuriHL's House of Bionic and bring yourself up to current the easy way.
    06-08-2013 06:31 PM
  5. factorygirl28's Avatar
    I have been all over that site and I just don't get it. I'm going to try it again tonight. Thanks for the info!
    06-19-2013 08:52 PM
  6. jameyscott56's Avatar
    If you have already rooted your device. You might want to look into installing a custom rom.

    sent from GSN2 using Tapatalk 4
    06-21-2013 02:44 AM

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