A
AC Question
wifi/bluetooth is not working on my dell venue 8 tab.
my dell venue 8 3840 has kitkat 4.4.4. WiFi Bluetooth is not working at all. when i press on in the WiFi option, it goes to on but color doesn't change, i mean it keeps grey and it doesn't scan any WiFi signals. nothing happens on the screen. its like frozen. add device and reset options on WiFi menu are also freeze. when i come out of WiFi menu, it automatically turns off. i have already reset my tab 2 3 times to check if the issue resolves but the prob persists. advanced options are working. when i go there, it says mac address and IP address unavailable. and these options are also freeze. am not getting a clue of what has happened and how to get it fixed. plz help.
my dell venue 8 3840 has kitkat 4.4.4. WiFi Bluetooth is not working at all. when i press on in the WiFi option, it goes to on but color doesn't change, i mean it keeps grey and it doesn't scan any WiFi signals. nothing happens on the screen. its like frozen. add device and reset options on WiFi menu are also freeze. when i come out of WiFi menu, it automatically turns off. i have already reset my tab 2 3 times to check if the issue resolves but the prob persists. advanced options are working. when i go there, it says mac address and IP address unavailable. and these options are also freeze. am not getting a clue of what has happened and how to get it fixed. plz help.