Data connection issue?

**nlowhor** · 09-08-2011, 11:00 PM

I seem to be having some issues with losing all data connections. The 3G/4G indicator will disappear for awhile and the signal bars will show a strong signal but be white instead of blue. Also, checking in the About phone, Status shows "Mobile network type: Unknown" when it's like this.

I actually had a similar issue on my Thunderbolt where I would just lose the data connection sometimes and be unable to get it to come back. It seemed to just come back when it wanted to.

Thoughts?
Thanks!

**DefectiveWeeble** · 09-09-2011, 12:01 AM

Very good question. I often had the same issue with my Droid X, I always had to reboot it to force it to reconnect. Hopefully this won't be a problem on the Bionic!

**ChevyNovaLN** · 09-09-2011, 12:04 AM

That started happening to me on my OG droid about once a day...seemingly after the 18th of august when 4g was turned on in Omaha.

Ill be curious to see if my bionic does this.

Sent from my DROID BIONIC using Tapatalk

**mjforte** · 09-09-2011, 12:08 AM

I haven't had any data issues with my Bionic. It's kept 4G signal all day today and didn't once drop to 1x like my Thunderbolt would sometimes.

**nlowhor** · 09-09-2011, 12:09 AM

Interesting. This started happening to me during August as well...on my Thunderbolt.

**ninjataint** · 09-09-2011, 12:27 AM

I like to call it gingerbreaditis...because it never happened on any phone I had 2.2 or earlier on

**nlowhor** · 09-09-2011, 11:28 AM

So I found this about a similar problem with the TBolt

Do we know how to get to this menu to disable eHPRD on the Bionic?

**p08757** · 09-09-2011, 11:32 AM

Originally Posted by nlowhor

I seem to be having some issues with losing all data connections. The 3G/4G indicator will disappear for awhile and the signal bars will show a strong signal but be white instead of blue. Also, checking in the About phone, Status shows "Mobile network type: Unknown" when it's like this.

I actually had a similar issue on my Thunderbolt where I would just lose the data connection sometimes and be unable to get it to come back. It seemed to just come back when it wanted to.

Thoughts?
Thanks!

This happens to me as well on my DroidX, but as I move to different areas of town, it starts wroking again. If I wanted my data to come back right away, a quick flip of airplain mode on and off resolves the issue.

Not sure what is happening, but have not noticed it on my Bionic yet, but only have had it for about 24 hours with minimal use due to work....

**p08757** · 09-09-2011, 11:33 AM

Originally Posted by nlowhor

So I found this about a similar problem with the TBolt

Do we know how to get to this menu to disable eHPRD on the Bionic?

I think eHPRD enables voice and data over 3g. (Someone please correct me if I'm wrong). I don't think the Bionic supports this feature.

**nlowhor** · 09-09-2011, 11:40 AM

Apparently that's the case. However, it doesn't work well or that feature doesn't work on some parts of the network and was causing issues. If it's enabled and can be disabled, it reverts back to the regular 3G network when there's no 4G. Would like to try it out.

**Pabster** · 09-09-2011, 11:43 AM

I am having the same problem frequently with my bionic. I am going to post it in the Motorola users forum. I would encourage you to do the same. Moto will look into the problem if it seems to be affecting multiple users.

I have been able to get it to reconect by toggling airplane mode on/off.

**Aioka** · 09-09-2011, 12:50 PM

Originally Posted by Pabster

I am having the same problem frequently with my bionic. I am going to post it in the Motorola users forum. I would encourage you to do the same. Moto will look into the problem if it seems to be affecting multiple users.

I have been able to get it to reconect by toggling airplane mode on/off.

I am having this same exact issue and so far that is the only way i have also found to get it working again. Definatly looks like a Bionic bug

**Davest** · 09-09-2011, 01:23 PM

Add me to the list. My data connection drops seemingly randomly, and the only way I have to get it back is to reboot the phone - toggling airplane mode doesn't help in ny case. Interestingly, this is the same behavior I saw on my OG droid when I tried using Gingerbread ROMs, and led me back to Froyo. Left unfixed, this will be a deal-breaker for me - I need to be able to rely on receiving e-mails for work when I'm on the road.

**D1andOnlyOmen** · 09-09-2011, 03:14 PM

Originally Posted by Davest

Add me to the list. My data connection drops seemingly randomly, and the only way I have to get it back is to reboot the phone - toggling airplane mode doesn't help in ny case. Interestingly, this is the same behavior I saw on my OG droid when I tried using Gingerbread ROMs, and led me back to Froyo. Left unfixed, this will be a deal-breaker for me - I need to be able to rely on receiving e-mails for work when I'm on the road.

I've had it happen to me once late morning today....got my phone yesterday and had it right at about the 23 hr mark or so..... Tried the airplane mode to reset (had an issue similarly on my HTC WinMo phone where it would just drop to "1x" and no more 3G but would still do data....just REALLY slow) and the "on/off" of the radio always seemed to fix that. And I should note, I've only been running my phone in CDMA Only mode since we don't yet have 4G in my area......

**aquaj13** · 09-09-2011, 03:40 PM

I just got mine and already seeing this. I have had it for three hours. I had to reboot to fix it.

**gorgalis** · 09-09-2011, 03:53 PM

That has happened to me a few times. I turn on airplane mode and turn it right back off... i immediately get a data connection.

**specularius** · 09-09-2011, 03:53 PM

Add another to the list. Airplane mode will not fix, have to reboot.

**sniffs** · 09-09-2011, 05:18 PM

Mine's cutting out also.. I'll have 2-3 bars of 4G, and it'll cut out.. the 4G will disappear, show white bars and it'll come back after a few seconds. Happens on 3G also.

**ManBearPig618** · 09-09-2011, 05:27 PM

I have a question and can't seem to find an answer for it. When I'm connected to wifi, should my data connection appear in white? It stays blue, and I'm trying to find out if I'm burning unnecessary battery.

**sniffs** · 09-09-2011, 05:33 PM

blue=connected to google services
white=not connected

so yes, you always want to have blue

**fdisker** · 09-09-2011, 05:39 PM

Originally Posted by sniffs

blue=connected to google services
white=not connected

so yes, you always want to have blue

Now there's an interesting piece of information. Connectivity denoted by color. Didn't know that. Umm, thanks!

**5h4un360** · 09-09-2011, 05:43 PM

So far I haven't had a issue and I intend of not having any haha

Sent from my DROID BIONIC using Tapatalk

**mylasthope** · 09-10-2011, 08:23 PM

Bringing this thread back up since I'm having the same issue. Has anyone tried doing a hard reset? If so, has that fixed it? Has anyone tried removing both the battery and the SIM card and/or getting a brand new SIM card (I remember someone getting a new on on the Droid Charge forums and that helped him)?

**flenn** · 09-10-2011, 10:10 PM

This happened to the demo unit I was playing with in the V store. I browsed a few websites and then data just stopped. It showed a 3G connection (no 4G in that area). I left the store wondering if this might affect become an issue for Biionic owners.

**kismet#ac** · 09-10-2011, 10:19 PM

No 4G coverage at my home but I do get it at work. No issues at work but at home it goes from 3G to 1X then to no signal. If I wait about 10 seconds it always comes back to 3G on its own. I only had issues with it early this morning but no more problems throughout the day or night.