Apps Moved to SD Card disappear

**saheemg** · 09-12-2011, 08:45 AM

If I move apps to the SD card, e.g., keepass, dropbox, and google earth, they eventually disappear, but icons still appear in the app draw. When I click the icon, a message appears saying app is not installed. I haven't figured out when exactly they disappear yet.

Anyone come across this? Any possible solutions?
Thanks!

**SonicJoe** · 09-12-2011, 09:17 AM

Originally Posted by saheemg

If I move apps to the SD card, e.g., keepass, dropbox, and google earth, they eventually disappear, but icons still appear in the app draw. When I click the icon, a message appears saying app is not installed. I haven't figured out when exactly they disappear yet.

Anyone come across this? Any possible solutions?
Thanks!

There is already a thread or two on this. I think we'll just have to wait for an update to fix it. In the mean time, there is more than enough app storage on the Bionic. Personally, I just stopped worrying about it.

**grn4frk** · 09-12-2011, 09:25 AM

thank god someone else is having this problem. I was so confused as I was missing 6 Apps and I'd reinstall them...move them over...then they're gone haha. ok no biggie, plenty of storage room on board.

**pauldroidr2d2** · 09-12-2011, 09:35 AM

Originally Posted by saheemg

If I move apps to the SD card, e.g., keepass, dropbox, and google earth, they eventually disappear, but icons still appear in the app draw. When I click the icon, a message appears saying app is not installed. I haven't figured out when exactly they disappear yet.

Anyone come across this? Any possible solutions?
Thanks!

I asked the same thing a few days ago.

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**herbz** · 09-12-2011, 09:43 AM

lol i thought i was just buzzin' off a few beers watching football yesterday...good to know...

**Maserati86** · 09-12-2011, 09:46 AM

lol, I thought I was going a little crazy not being able to find apps that I was sure I installed. This explains everything.

**pauldroidr2d2** · 09-12-2011, 10:24 AM

From what I can tell, the apps you move to your SD will remain available until you power down the phone and then power it back up.

**gdad** · 09-12-2011, 11:21 AM

I've been having the same problem with apps disppearing. Thought about upgrading to a 32Gb SD card to see if I have the same problem. I wonder if it's a software glitch or a faulty SD card. Seems like differnt apps disappear each time. I think for $300 all the features should work,

**SSHGuru** · 09-12-2011, 12:44 PM

It's because they have three sections - phone internal storage - sd-ext, and sd.

When you move them you're moving them to what they call media - and that's why they vanish.

I wouldn't move them until they resolve the issue.

**moosc** · 09-12-2011, 02:28 PM

Again ok please stop moving apps to sd card. CORY please make a sticky explanation why there is no need. We have 4gb dedicated to apps. Also how many threads do we need on this?

**pauldroidr2d2** · 09-15-2011, 04:18 PM

Originally Posted by moosc

Again ok please stop moving apps to sd card. CORY please make a sticky explanation why there is no need. We have 4gb dedicated to apps. Also how many threads do we need on this?

The above is not a solution.

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**Jkoldha** · 09-15-2011, 11:29 PM

You could root and use Titanium backup. Happened to me twice sofar but every time I restore, the apps come right back to the screen.

**SonicJoe** · 09-16-2011, 05:51 AM

Originally Posted by PaulDroidR2D2

The above is not a solution.

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No, but the problem is a software bug and as such there's nothing else we can do until Motorola fixes it. So it is the only solution for now.

**alcor34** · 09-16-2011, 10:13 AM

Yeah, had the same problem too, annoying but doing a restart (without battery pull) fixes that problem for me. It happens most often when i plug into mass storage mode.

but i quick restart and everything is back.

**gathome** · 09-16-2011, 11:19 AM

Same problem here only I lost about 50 apps! Apps stay and function until the phone is powered off. Mine do not return after restarting the phone. I have to uninstall the "com." file left behind and download again. NOT HAPPY! Also keep getting "not enough storage space" when I try to download missing apps again. Again, NOT HAPPY! Moving all apps that remain those to phone now and will try to download without moving to sd card this time. But good to know it's a known issue. After restoring and losing apps three times I was ready to return the phone!

**fogflyer** · 09-16-2011, 05:20 PM

Originally Posted by gathome

Same problem here only I lost about 50 apps! Apps stay and function until the phone is powered off. Mine do not return after restarting the phone. I have to uninstall the "com." file left behind and download again. NOT HAPPY! Also keep getting "not enough storage space" when I try to download missing apps again. Again, NOT HAPPY! Moving all apps that remain those to phone now and will try to download without moving to sd card this time. But good to know it's a known issue. After restoring and losing apps three times I was ready to return the phone!

Hi, I think I am having this problem with one of my apps. I uninstalled it, but the install button does not appear on the market page. Where can I find this .com file to delete it?

**moosc** · 09-16-2011, 06:06 PM

How is it a bug if moto designed it that way. Again bionic has dedicated memory app memory. The app developers need to write code to to utilize there app data to store on SD card.

Originally Posted by SonicJoe

No, but the problem is a software bug and as such there's nothing else we can do until Motorola fixes it. So it is the only solution for now.

**mebobio** · 09-16-2011, 06:20 PM

I have the same problem, including netflix. I have around 180 Apps on my bionic, when I power the phone off and then back on, around 30 apps are missing. I was and still am under the 14 day return, went back to verizon they replaced the bionic, with the same problem. Only lose apps that are moved to the sd card. Funny thing is, power it off and on a few times, and sometimes some will show back up on the phone. Last apps I lost were, netflix, adobe air, key ring, krogers, my backup pro, and a few other miscellaneous apps.

**pharologst** · 09-16-2011, 07:32 PM

Same problem on two separate Bionic phones. Haven't lost an app since I stopped moving apps to sdcard.

**pauldroidr2d2** · 09-16-2011, 07:38 PM

I have the same problem on two separate Bionics as well.

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**moosc** · 09-16-2011, 07:57 PM

stop moving apps off the phone. this phone has dedicated memory for apps and apps only. it would take over 500 apps to eat up the app memory. the app memory will not affect other memory functions since no resources are taken from it. this a new breed phones and is way better then using sd card.the same thing happened on the X. every one tried to move apps to sd card which you could but it affects apps.

Originally Posted by PaulDroidR2D2

I have the same problem on two separate Bionics as well.

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**pauldroidr2d2** · 09-16-2011, 08:11 PM

Originally Posted by moosc

stop moving apps off the phone. this phone has dedicated memory for apps and apps only. it would take over 500 apps to eat up the app memory. the app memory will not affect other memory functions since no resources are taken from it. this a new breed phones and is way better then using sd card.the same thing happened on the X. every one tried to move apps to sd card which you could but it affects apps.

I remember a time when people thought 400 megabyte hard drives were huge and wouldn't be filled.

I never had problems on my X, when I stored apps to sd card. We are able to do it on other droid phones we should on this one too. If I wanted to be limited to a phones internal memory, I would buy an iPhone.

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**gathome** · 09-17-2011, 10:36 AM

Totally agree with PaulDroidR2D2! Thanks to this forum, I learned why my apps were disappearing after powering off my phone, therefore, I no longer move apps to sd card but this morning, about 10 apps that were NOT on the sd card are sitting on my phone "loading" and draining my battery at record speed and other have disappeared completely! The "loading" apps do not appear in my app list, I can't uninstall them, can't even be sure what they are! I am NOT happy and I'm considering returning this phone. Any insight on this new found issue/BUG would be greatly appreciated as the Verizon tech I spoke with was not even aware of the sd card problem. I've spend probably 30 hours in the past four days trying to get this phone to run properly and keep the apps I use and I'm about to give up and return it! AND I'm getting crap from the iPhone users around me saying, "Buy a REAL phone!" UGH!!! Thanks, much!

**gathome** · 09-17-2011, 10:52 AM

And what's this talk about restoring the phone to bring back apps? Does the person who said this mean doing a complete factory reset? Wouldn't this mean having to completely set up the phone again? I seriously can't spend another 3 hours doing that! Help, please??!!

**pauldroidr2d2** · 09-17-2011, 11:50 AM

Originally Posted by gathome

And what's this talk about restoring the phone to bring back apps? Does the person who said this mean doing a complete factory reset? Wouldn't this mean having to completely set up the phone again? I seriously can't spend another 3 hours doing that! Help, please??!!

I haven't any problems with the apps installed and stored on my phone disappearing, so I can't help on that one.

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