Have you had a Black Screen of Death with your Bionic?

**rduckwor** · 09-22-2011, 01:18 PM

Goo info keep it coming

RMD

**rduckwor** · 09-22-2011, 02:11 PM

The purpose of this survey is to try to determine the number of people that are having this issue with their Bionic. Only four options:

Yes - STD battery
Yes - Extended Battery
No
I don't know what BSOD is??

Please only unrooted handsets as rooting may wel add a complication that is unforeseen.

Thanks,

RMD

**p08757** · 09-22-2011, 02:32 PM

Its only happened once to me. With my standard battery.

**mjforte** · 09-22-2011, 02:48 PM

Yes, actually happened for the first time to me today. Using the standard battery. I actually use 2 different standard batteries because I have the extra battery and charger.
Just noticed you said not to include rooters...oops

**Kwurk** · 09-22-2011, 02:51 PM

I've had it happen twice while using the standard battery, but haven't seen it again since the first weekend of its release. (Of course now that I've said that, I'm sure I'll see it within a few hours.)

**dajobo** · 09-22-2011, 03:00 PM

Yes. Happened once after I purchased it.

Standard battery.

Sent from my Xoom using Tapatalk

**monger** · 09-22-2011, 05:44 PM

I've had mine since the 12th. Happened for the first time today. I put an extended battery in yesterday.

**jaymelanie** · 09-22-2011, 08:14 PM

Just happened a little while ago with the extended battery. Actually I didn't have issues with the phone until I got the extended battery. Thought it was that but the data here suggests otherwise and likely just coincidental.

**pwscott** · 09-22-2011, 08:34 PM

Happened once with standard battery while in windshield mount and coonected to cigarette lighter charger. Was dead for an hour. Briefly cane to life and then died final death. Was replaced at Verizon store.

Sent from my DROID BIONIC using Tapatalk

**58Gemni** · 09-22-2011, 09:39 PM

BSOD first time yesterday couple hours after installing Google plus. Extended battery

**mac1321** · 09-22-2011, 10:06 PM

Yes with both std and extended battery...

**corymcnutt** · 09-22-2011, 10:27 PM

My first Bionic on 9/8 had about 4 BSOD and several random reboots over a 3 day period. Verizon gave me a new one on Monday, 9/12 and I had only one BSOD after 2-3 days and nothing since then. I have used the extended battery since day one. I hope I see no more. There is a good thread on the Moto Support Forum regarding this.

**Johnly** · 09-22-2011, 10:31 PM

I have owned two. Stock battery, niether device had it.

**toy4rick** · 09-22-2011, 10:40 PM

My wife's phone went black and wouldn't power on (battery nearly full), had to remove the battery then it worked fine, no other issues

**gladiatur** · 09-22-2011, 11:04 PM

I've had it happen once and have had the phone since the day after launch.

**spectre1006** · 09-22-2011, 11:44 PM

Originally Posted by dajobo

Yes. Happened once after I purchased it.

Standard battery.

Sent from my Xoom using Tapatalk

This

**vanly21** · 09-23-2011, 12:38 AM

I bought it at launch and had my first one a few hours ago (2 weeks in). I'm hoping this is not doesn't happen again.

**buurin** · 09-24-2011, 05:55 PM

I think I've found a repro for this issue, check out my post @

Ultimately I think its related to the light or proximity sensor.

**LrdAnkh#AC** · 09-24-2011, 07:33 PM

Only once with the extended battery but i was messing with installs and uninstalls at the time i think i was more the cause than the battery i have had the battery for almost nine days and had not had it happen before.

**charlie310** · 09-26-2011, 01:26 AM

I actually had two phone that froze, but I can only vote once on this poll. FYI, BSOD is misleading. Both my phones did not die with a black screen. They froze when I was doing something on it. I would imagine freezing with an active screen is more common than freezing with an inactive one. Anyways, this is great info. Was beginning to think I got really unlucky with my two phones, but it looks like these issues I am having are not uncommon.

**pchrist11** · 09-26-2011, 08:05 AM

It has only happened to me once. I've had it since the 9th and yesterday (25th) was the first and only time that it has happened. I am using the standard battery. After I pulled the battery and got the phone turned back on, I was unable to connect to data. I had to restart the phone again before the 3G connection would work.

**scotthallisgod2** · 09-28-2011, 06:23 PM

Okay so sorry I know it says "unrooted only" but I have had it since release date and left it unrooted for a few days and then rooted it. It's been fine for weeks and now the last two days I have had the black screen occur, only when it was in standby mode and I went to use my phone and it wouldn't turn on. I didn't vote to follow the rules but I have a standard battery.

Is this a problem? should I unroot in case I need to return to verizon?

**scotthallisgod2** · 09-28-2011, 06:28 PM

Also interestingly after a batt pull and reboot its seems like both times there was an android market update (yesterday for google+ and today for 6 different apps/games).

**gbreeze** · 09-28-2011, 09:31 PM

Motorola is notrious for phones shutting off by themselves or not coming back on without a battery pull. Its definitely software related. Dont return ur device just wait for the software update....

**charlie310** · 09-28-2011, 10:56 PM

Originally Posted by gbreeze

Motorola is notrious for phones shutting off by themselves or not coming back on without a battery pull. Its definitely software related. Dont return ur device just wait for the software update....

I figured just as much. I started power cycling my phone after lunch, and no more phone freezes so far. I also turn off my phone when I sleep.

If Samsung had released the Bionic, we would have a stable custom ROM by now. I guess the closest thing we have is an OTA update.