12-29-2011 11:34 AM
35 12
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  1. Wayles's Avatar
    Unfortunately today's update did not fix my data problem. I have a day 1 phone and hate to go through the hassle of a replacement. Customer service couldn't confirm if I was being shipped a new device or a refurb. Has anyone else been through this? If so, what were you shipped?

    This is my first Android device, any advice on how to transfer data, apps, etc. Is it true that all apps will download automatically?

    Thanks,
    Wayles
    12-13-2011 09:12 PM
  2. LBTRS's Avatar
    You will get a refurbished phone and have to install all the apps again. Nothing will be "downloaded automatically". Your purchased apps will show in the market though so you can install those. You'll have to search for any free apps you had installed.
    12-13-2011 09:25 PM
  3. 2defmouze's Avatar
    You will get a refurbished phone and have to install all the apps again. Nothing will be "downloaded automatically". Your purchased apps will show in the market though so you can install those. You'll have to search for any free apps you had installed.
    ^^Not correct.

    If your google account is set to back up all your settings and apps to it, then when you log in on your new phone, assuming you leave the boxes checked to restore your settings and apps, they should re-download automatically.

    As I'm often flashing new ROMs which require a COMPLETE phone wipe, I can tell you my apps restore themselves automatically, every time. Occasionally it won't happen on first activation, but as soon as I even open the market, then everything starts downloading on its own. Free/paid apps, whatever.
    Wayles and beh like this.
    12-13-2011 09:37 PM
  4. 1812dave's Avatar
    I've done a couple of resets and didn't get ANYTHING back "automatically". what a pain to redownload 50 apps! twice...
    12-13-2011 10:54 PM
  5. 2defmouze's Avatar
    Make sure your phone is set to back up everything with your google account and "Keep this phone synced" or some such is enabled... because everyone I know who regularly wipes their phones has absolutely no problem watching all their apps re-download completely automatically.
    12-13-2011 11:01 PM
  6. 1812dave's Avatar
    Make sure your phone is set to back up everything with your google account and "Keep this phone synced" or some such is enabled... because everyone I know who regularly wipes their phones has absolutely no problem watching all their apps re-download completely automatically.
    I had all that stuff enabled! How long does it usually take to get the so-called automated return of apps and settings?
    12-13-2011 11:11 PM
  7. androidcues's Avatar
    about as long as it takes you to quickly let the puppy out for a pee.

    Sent from my HTC Vision using Tapatalk
    12-13-2011 11:22 PM
  8. 2defmouze's Avatar
    Lol yeah, as soon as I get a few clicks past the original green android guy at setup its usually started. Like i said sometimes it won't start until I open the market for the first time, but even then it literally starts by itself the second I open the market up. Not sure why it's not so for some of you guys but it has to be a setting you've missed somewhere, cuz again, for us regular phone wipers its not even something we think about lol.
    12-13-2011 11:31 PM
  9. LBTRS's Avatar
    ^^Not correct.

    If your google account is set to back up all your settings and apps to it, then when you log in on your new phone, assuming you leave the boxes checked to restore your settings and apps, they should re-download automatically.

    As I'm often flashing new ROMs which require a COMPLETE phone wipe, I can tell you my apps restore themselves automatically, every time. Occasionally it won't happen on first activation, but as soon as I even open the market, then everything starts downloading on its own. Free/paid apps, whatever.
    I've NEVER seen this happen and I've reloaded my phones (Incredible, Incredible 2, Thunderbolt, Bionic) many times. I've always had to reload them from the market. Are you sure this isn't a rooted phone feature of a feature of an app that is used on rooted phones (titanium???)?
    12-13-2011 11:42 PM
  10. androidcues's Avatar
    Positive.

    Google handles its data.

    Titanium handles everything else.

    Sent from my HTC Vision using Tapatalk
    12-13-2011 11:53 PM
  11. waker's Avatar
    I've NEVER seen this happen and I've reloaded my phones (Incredible, Incredible 2, Thunderbolt, Bionic) many times. I've always had to reload them from the market. Are you sure this isn't a rooted phone feature of a feature of an app that is used on rooted phones (titanium???)?
    Really? Everything redownloads every time I load a new rom on the Thunderbolt. Every single time from the market. It happens right after you sign into your Google account associated with those apps.

    I have done this at least a dozen times. Are you selecting autosync when you initially log in during setup?

    Sent from my Bolt via Tapatalk.
    12-14-2011 08:22 AM
  12. 1812dave's Avatar
    about as long as it takes you to quickly let the puppy out for a pee.

    Sent from my HTC Vision using Tapatalk
    well, on two phones, I never got apps or settings back automatically.
    12-14-2011 09:40 AM
  13. customer44's Avatar
    well, on two phones, I never got apps or settings back automatically.

    maybe you don't know what you are doing?
    waker likes this.
    12-14-2011 02:20 PM
  14. bigguy_132's Avatar
    Unfortunately today's update did not fix my data problem. I have a day 1 phone and hate to go through the hassle of a replacement. Customer service couldn't confirm if I was being shipped a new device or a refurb. Has anyone else been through this? If so, what were you shipped?

    This is my first Android device, any advice on how to transfer data, apps, etc. Is it true that all apps will download automatically?

    Thanks,
    Wayles
    When did you get your phone? I am having massive problems with mine and data after the update. I am having good reception with 4G but terrible problems when going back to 3G. I am debating about calling in as well didn't have the issue until after the update.
    12-14-2011 02:53 PM
  15. 1812dave's Avatar
    maybe you don't know what you are doing?
    the settings are pretty straight forward. I doubt I left out the proper options, mr. rude.
    12-14-2011 03:11 PM
  16. customer44's Avatar
    the settings are pretty straight forward. I doubt I left out the proper options, mr. rude.

    let me rewrite that:

    you don't know what you are doing
    12-14-2011 03:25 PM
  17. 1812dave's Avatar
    let me rewrite that:

    you don't know what you are doing
    so with just a couple of options, AND with several techs also involved on a couple of calls, NO ONE but you and possibly a select group of geeks, would know the secret of how to accomplish that? I doubt it seriously. and I won't take you seriously, since you haven't given me anything of value to consider as a possible cause of the problem
    12-14-2011 04:38 PM
  18. LBTRS's Avatar
    I just went through my phone and can't find any setting to sync/reinstall applications when the phone is wiped. Since you're so smart, could you provide some assistance?
    12-14-2011 06:38 PM
  19. FastMoneyPlaya's Avatar
    How does the replacement phone compare to the Day 1 phone? VZ is sending me a new phone since the update did not solve the 3G/4G data problem on my Day 1 phone - I should get it later today.

    What is the difference between a Day 1 phone and a replacement - did they change the hardware?
    12-15-2011 10:36 AM
  20. KeithF40#AC's Avatar
    i have 2 bionics. one one it always restores on the other it never restores.
    12-15-2011 11:46 AM
  21. waker's Avatar
    so with just a couple of options, AND with several techs also involved on a couple of calls, NO ONE but you and possibly a select group of geeks, would know the secret of how to accomplish that? I doubt it seriously. and I won't take you seriously, since you haven't given me anything of value to consider as a possible cause of the problem
    Just went back and re read what you wrote and you definitely have something odd happening.

    You have it backwards however, it works this way for everyone except you and a select few others. I would bet something is wonky.

    Did you select autosync when setting up your google account associated with the android market?

    Android Market supports multiple gmail accounts, are you selecting the right one and are you signed into that account on your phone AND on the market?|

    Every time I load a new rom, do a factory reset I just sign into my gmail account during initial setup, select autosync (it is there, and not very obvious) and sit tight while I wait for my apps to install. You know, make a sandwich or something. Give it a minute etc.
    12-15-2011 11:57 AM
  22. waker's Avatar
    i have 2 bionics. one one it always restores on the other it never restores.
    Thats funky. :/
    12-15-2011 11:59 AM
  23. 2defmouze's Avatar
    Lol at customer44.. The definition of troll. If you're not going to be helpful you have no reason to post.
    12-15-2011 12:00 PM
  24. waker's Avatar
    Btw did some research and it looks like its 50/50. If you open your market app before the restore begins it may stop the auto restore.

    My apps always restore themselves before I even touch the market. Just a suggestion.

    Sent from my Bolt via Tapatalk.
    12-15-2011 12:42 PM
  25. 1812dave's Avatar
    Just went back and re read what you wrote and you definitely have something odd happening.

    You have it backwards however, it works this way for everyone except you and a select few others. I would bet something is wonky.

    Did you select autosync when setting up your google account associated with the android market?

    Android Market supports multiple gmail accounts, are you selecting the right one and are you signed into that account on your phone AND on the market?|

    Every time I load a new rom, do a factory reset I just sign into my gmail account during initial setup, select autosync (it is there, and not very obvious) and sit tight while I wait for my apps to install. You know, make a sandwich or something. Give it a minute etc.

    I have just one gmail acct.

    yes, I chose autosync

    I waited a LOOONG time and nothing came back to the phone, so I had to do it manually. Twice on my launch day phone. Now I have a replacement phone and it didn't get the apps or settings either.
    12-15-2011 12:50 PM
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