Re: Has anyone returned their Bionic to Motorola for repair? And
I am VERY disappointed with Motorola. I returned my phone last week to them for repair due to all of the data drops that I have been experiencing. I got an e-mail this morning that it has been shipped back to me. I called to find out what they had done to repair it. To my dismay they did 2 things. First they said they repaired a lose power wire that was effecting my battery charging. This is a problem that I wasn't aware that I had but possibly could have occurred during shipping to them I guess, regardless it didn't do anything towards fixing the problem that I was having. The other thing that they did is update the software to 5.5.893 which I ALREADY HAD! So basically they did nothing to fix my problem. What a waste of time and energy. So at this point I have bought a day one phone that didn't work, waited for the first software update which didn't fix my problem, was sent a refurb by Verizon which didn't fix my problem and now have sent the phone to Motorola for repair which also didn't do anything to fix my problem. I guess my only choice now is to insist on a different phone all together which I hate to do since I have a spare battery and a case that I have purchased as well.
What a bummer...
:'(