I picked up a Droid Bionic a few weeks ago, it's my first Android phone, and I really it got the most part. Initially, the data connectivity was very poor, but after updating to the 893 software and replacing the SIM, it got a lot better. It's running the stock software and not rooted.
Fast forward to last night. I saw on one of the forums that the 902 was out, so I searched for the update and installed it without a hitch. Upon rebooting, I got no data connection whatsoever. I tried rebooting, pulling the battery, airplane mode, etc. The voice was also in and out. I took it to Verizon today. The agent there got on the phone with Verizon tech support, did a hard reset on the phone, which did not help, and eventually said they opened a trouble ticket and said they would call me.
I called their tech support this evening to see what was going on, and the agent with whom I spoke said it was a "known issue" with the 902 software and that Motorola was working on a fix. I haven't found people online anywhere reporting problems like this.
In the meantime, I have gotten it to work to some extent. Switching to CDMA only and toggling airplane mode will generally yield a fairly reliable 3G connection.
I'm just wondering if anyone here might know what it is going on with this update, and also, if anyone has tips on resolving this, as it's clearly a software issue, perhaps even rolling back to the previous software. I just don't want to do anything that could brick the phone or jeopardize the warranty. I also don't want to sit around with a half-working phone all week.
Fast forward to last night. I saw on one of the forums that the 902 was out, so I searched for the update and installed it without a hitch. Upon rebooting, I got no data connection whatsoever. I tried rebooting, pulling the battery, airplane mode, etc. The voice was also in and out. I took it to Verizon today. The agent there got on the phone with Verizon tech support, did a hard reset on the phone, which did not help, and eventually said they opened a trouble ticket and said they would call me.
I called their tech support this evening to see what was going on, and the agent with whom I spoke said it was a "known issue" with the 902 software and that Motorola was working on a fix. I haven't found people online anywhere reporting problems like this.
In the meantime, I have gotten it to work to some extent. Switching to CDMA only and toggling airplane mode will generally yield a fairly reliable 3G connection.
I'm just wondering if anyone here might know what it is going on with this update, and also, if anyone has tips on resolving this, as it's clearly a software issue, perhaps even rolling back to the previous software. I just don't want to do anything that could brick the phone or jeopardize the warranty. I also don't want to sit around with a half-working phone all week.