Bionic will not start / Big Battery with Question Mark on the screen

**gwhizkids** · 12-30-2012, 04:46 PM

All

Phone was fully charged overnight. Turned it on this morning. Came back a bit later and it had shut down. Plugged it in and the battery indicator indicated 0%. It then turned to a big question mark. Phone will not boot, even after several battery pulls and several more hours of charging. Tried to get to the boot menu, but can't get there either.

If there's any group that can help, I know you guys are it!

**Mooncatt** · 12-30-2012, 08:57 PM

My first thought would be bad battery. Not sure what else would cause it, unless it's internal with the phone deciding not to recognize it. I would go to a store and see if they have a battery you can swap with to test.

**LDubs** · 12-31-2012, 09:48 AM

Yeah that sounds like either bad battery or bad battery contacts

sent from my icy bionic

**gwhizkids** · 12-31-2012, 03:52 PM

Turns out, it was the battery. Bad news: Verizon does not have any replacements - anywhere. Good news: Verizon store guy lent me a demo battery and Moto is Fedexing me a warranty replacement. Kudos to both!

Thought I might end up with a new phone out of the deal, but VZW didn't want to get all crazy on me!