1. phonewest's Avatar
    After I complete a call my screen goes dark before I can exit the call. So I have a black screen and still connected to the caller without any way to exit. After pushing the on-off and waving phone I can get the screen back. Very frustrating. This did not happen until a couple of months ago, about 2 months after getting phone. I know phone is suppose to go dark when held to ear to avoid pressing other buttons but this is after that and holding phone both horizontally and vertically. Ideas? Thanks,
    02-19-2013 09:32 AM
  2. steve0617's Avatar
    After I complete a call my screen goes dark before I can exit the call. So I have a black screen and still connected to the caller without any way to exit. After pushing the on-off and waving phone I can get the screen back. Very frustrating. This did not happen until a couple of months ago, about 2 months after getting phone. I know phone is suppose to go dark when held to ear to avoid pressing other buttons but this is after that and holding phone both horizontally and vertically. Ideas? Thanks,
    Mine is doing that too. If I'm leaving a voicemail for say, an office phone, I CAN'T HANG UP. And once when I started cussing a bit with frustration, it GOT RECORDED. Fortunately, it was a buddy that I was leaving a message for. But still.

    I have no answer.
    03-15-2013 07:31 PM
  3. dark_mirage's Avatar
    You could turn on the power button to end call accessibility option

    Sent from my DROID RAZR HD using Tapatalk 2
    03-17-2013 03:55 PM
  4. phonewest's Avatar
    Mine turned out to be the proximity sensor. Called Verizon and they said they've had a few units do this. Sent me a new (reconditioned) phone and problem solved. That is the sensor that determines when the phone is lowered from the ear. Hope that helps.
    03-22-2013 08:09 AM
  5. steve0617's Avatar
    Mine turned out to be the proximity sensor. Called Verizon and they said they've had a few units do this. Sent me a new (reconditioned) phone and problem solved. That is the sensor that determines when the phone is lowered from the ear. Hope that helps.
    Yea, I knew it was the proximity sensor. But I keep searching and it seems that Nova Launcher can have an effect on it, so since I was going to do a reset after the last update, after a full cache wipe and format, I didn't reinstall Nova. And it's been fine for every call I made/received yesterday, where with Nova I had at best 50% of the calls not be affected.

    For me, I'm blaming this on software. But I'll definitely complain if it starts happening again.
    03-22-2013 08:14 AM
  6. dark_mirage's Avatar
    Try apex

    Sent from my DROID RAZR HD using Tapatalk 2
    03-22-2013 09:06 AM
  7. steve0617's Avatar
    Try apex

    Sent from my DROID RAZR HD using Tapatalk 2
    Will do. Thanks
    03-22-2013 09:15 AM

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