Day two with my Razr M.
Loving this phone so far... Perfect size, feel, shape, weight, etc...
One thing that's driving me nuts though is that for every e-mail message, after I open the message, I have to then click "Get Full Message" to actually read the content of the e-mail. Even after I've opened the message. And we're talking about plain text e-mails with just a sentence or two, not 40MB attachments.
I get the thought of wanting to help people save data but this is so stupid because I have already chosen to open the message by clicking on it in the initial list view, but clicking on it doesn't show me anything more that what I could see in the list view except the "Get full message" button that I then have to click on AGAIN. Duh. Of course I want the full message, that's why I clicked on it the first time.
I've searched through the settings to see if there is any way I could set it to automatically download everything. The only two options I can find are within the E-Mail settings on a per account basis. "Download Attachments" which I have checked, does not work -- even when I am connected to WiFi I still have to manually download all attachments, and "Sync over WiFi Only" which I have unchecked so it will sync at all times WiFi or no WiFi. It does sync when I'm not on WiFi, so that's good.
Does anyone know how to set it up to automatically download and show me my entire email message content when I click to open that e-mail, without having to click on "Get full message" every single time??? Ugh...
If anyone would help, I'd really appreciate it.
- 09-14-2012, 10:06 AM #2
- 09-14-2012, 10:32 AM #3
- 09-14-2012, 04:14 PM #5
- 09-14-2012, 05:08 PM #6
- 09-15-2012, 01:44 PM #7
Re: So annoying...
I'm wondering if it's even worth trying to get help from Verizon on this issue? I'm a tech novice at best and everytime I go into one of those stores I still know more about how their stuff works than they do, thanks to forums like this...
Anyone other ideas on how else to trouble shoot this issue?
- 09-17-2012, 09:53 AM #9
- 09-17-2012, 10:04 AM #10
- 09-19-2012, 12:08 PM #11
Re: So annoying...
So, as per my other thread in this forum, my power button broke.
I took the phone into a Verizon store and they exchanged it for a new one.
I still have the same problem with my e-mails, so it is definitely not the phone.
There is a problem with either the phone e-mail software or the corporate e-mail sync service they use.
Under Email --> Settings --> [EMail account] --> Data Usageownload Size -- if I set this to "All" then it doesn't download any of the e-mail at all and I have to select "Get Full Message" each time to read the content after opening the e-mail, however, if I select one of the other size options (0.5kb, 1, 2, 5, 10, 20, 50 or 100kb) then it accurately displays that much of the e-mail data without having to select "Get Full Message" unless there is content exceeding the selected data amount.
The Verizon rep gave me a phone number for Motorola and said I needed to call them for support on something like that.
I'll give that a shot when I have time.
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- 09-19-2012, 01:31 PM #13
- 09-19-2012, 02:34 PM #15
- 12-10-2012, 12:21 PM #16
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