1. akim111's Avatar
    Hi all-- hoping someone has any idea about this.
    I received the KitKat upgrade a few days ago, and was reading about the new compiler that one can select as an option. It seemed like it had a relatively good record for stability, and so I thought I'd try it out. When shutting down (after the reboot prompt on switching), I got a error message that would not clear regarding system ui crashing (apologies, I do not recall the exact process). Anyways, after a soft reset, I let the phone try and boot for about 30-35 minutes, and then reset again-- no matter what I do, I cannot get past the boot animation. Will I really need a factory reset? I know this is a new topic for the M, but I'm hoping someone with experience on other devices might have an idea. Thanks in advance!
    05-17-2014 08:45 AM
  2. Golfdriver97's Avatar
    Hi all-- hoping someone has any idea about this.
    I received the KitKat upgrade a few days ago, and was reading about the new compiler that one can select as an option. It seemed like it had a relatively good record for stability, and so I thought I'd try it out. When shutting down (after the reboot prompt on switching), I got a error message that would not clear regarding system ui crashing (apologies, I do not recall the exact process). Anyways, after a soft reset, I let the phone try and boot for about 30-35 minutes, and then reset again-- no matter what I do, I cannot get past the boot animation. Will I really need a factory reset? I know this is a new topic for the M, but I'm hoping someone with experience on other devices might have an idea. Thanks in advance!
    Welcome to the forums.
    If the battery can be removed, I would for a few minutes, and then reboot into recovery and you can try a factory reset.
    This is what I found on Verizon's website: Hard Reset - DROID RAZR M by MOTOROLA
    05-17-2014 09:09 AM
  3. akim111's Avatar
    Thanks for the welcome! I was hoping that the factory reset could be avoided-- and unfortunately, the Razr M does not have a removable battery, but I can still shut it down.
    05-17-2014 09:12 AM
  4. Golfdriver97's Avatar
    Thanks for the welcome! I was hoping that the factory reset could be avoided-- and unfortunately, the Razr M does not have a removable battery, but I can still shut it down.
    Bummer about the reset, but I think it is the only way to fix this.

    From an SOKP Nexus 5
    05-17-2014 09:25 AM
  5. akim111's Avatar
    I am trying to factory reset, but cannot get past the recovery screen-- I have found many tutorials, such as here https://forums.motorola.com/posts/ffe0921ad4, but I still get stuck on "Step 3"-- any advice?
    05-17-2014 10:06 AM
  6. Golfdriver97's Avatar
    I am trying to factory reset, but cannot get past the recovery screen-- I have found many tutorials, such as here https://forums.motorola.com/posts/ffe0921ad4, but I still get stuck on "Step 3"-- any advice?
    Try holding power and clicking volume up.

    Sent from my HTC One_M8 using AC Forums mobile app
    05-17-2014 11:13 AM
  7. akim111's Avatar
    That did not work, unfortunately. Is there any other way to factory reset the M?
    05-17-2014 11:42 AM
  8. Golfdriver97's Avatar
    That did not work, unfortunately. Is there any other way to factory reset the M?
    Not that I am aware of.

    Sent from my HTC One_M8 using AC Forums mobile app
    05-17-2014 11:48 AM
  9. akim111's Avatar
    I basically just mashed random buttons for about 30 seconds until the menu came up-- I am resetted. Notice to anyone on this forum that might consider the ART runtime: caution on the M, make sure you're backed up first.
    05-17-2014 11:50 AM
  10. Golfdriver97's Avatar
    I basically just mashed random buttons for about 30 seconds until the menu came up-- I am resetted. Notice to anyone on this forum that might consider the ART runtime: caution on the M, make sure you're backed up first.
    Good to know. At least you are out of the bootloop.

    Sent from my HTC One_M8 using AC Forums mobile app
    05-17-2014 01:26 PM
  11. SamuriHL's Avatar
    The proper sequence on the new recovery is to hold volume up, and then tap power to bring up the recovery menu.
    05-18-2014 12:45 PM
  12. pizza_pablo's Avatar
    I selected ART, Friday. I have not noticed good or bad results.

    Posted via Android Central App
    05-18-2014 04:30 PM

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