I am still looking for a new phone after a very bad experience with my Motorola Razr Maxx HD that I got 2 weeks ago. It started working just fine, but then after about 10 days I noticed I kept having to touch the screen several times to select an option. I first thought it was me. Then the next day the phone was on, but I was unable to do anything. It was completely frozen. It did not take any commands from the screen. I did the manually off by holding power and volumne for 10 sec. That reboots the phone. Still frozen. Thank goodness I was not going on a plane since I could not even shut the phone off. The battery is sealed so you cannot take it out. The dealer stated that it was just a bad phone, but I wonder since I was one of the first to order the phone when it came in. I wonder if there is a board problem or screen problem that will start manifesting itself in a few months.