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Re: Motorola Maxx HD File Transfer Issue
Not sure how Mac's would do this, but on a PC you plug the phone into the computer via the USB cable. Then using the file manager navigate to the Motorola Maxx HD (shows up on a PC as drive G: , for example.) You should see a file named Motorola Device Manager. This is an installation file that will install drivers so you can access the phone's SD card.Click on this file and install the Motorola device manager software. Once installed you should be able to access your SD card. One more thing--Motorola has a default setting so that whenever you open this software your computer goes to Verizon's backup assistant web page. Annoying, but can be shut off--"When Device Connects"....Uncheck "Launch Backup Assistant Plus" and checkmark "Do Nothing"
Originally Posted by molli777