Welcome to the Android Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 6 of 6
Like Tree1Likes
  • 1 Post By spiraleze
  1. Thread Author  Thread Author    #1  

    Default Upgrade early to Maxx HD?

    Who here jumped up to the Maxx HD from a prior Verizon device before an upgrade? Any one get a good deal on the phone?

    I ask because there are quite a few issues with my mom's RAZR Maxx and she's going to Verizon to have it replaced. I wonder if there is a way she could pay some discounted early upgrade fee and jump up to the Maxx HD as she has only had her phone about 5 months.

    There is little doubt she will get a new phone, though I wondered if any have stories of swinging an upgrade with a minimum fee in a circumstance such as this (circumstance being she has a defective unit and will be receiving a new unit regardless).

    Thanks for any replies!
  2. #2  

    Default Re: Upgrade early to Maxx HD?

    Most likely she will get a Refurbished "Like New" replacement Razr Maxx. Verizon does not typically "upgrade" your phone for warranty issues.
    Samsung Galaxy S4,
    Samsung Galaxy Note 8.0
    Motorola Razr Maxx HD, iPhone 4,
    Blackberry 9650, Blackberry Playbook
    Who? likes this.
  3. Thread Author  Thread Author    #3  

    Default Re: Upgrade early to Maxx HD?

    Quote Originally Posted by spiraleze View Post
    Most likely she will get a Refurbished "Like New" replacement Razr Maxx. Verizon does not typically "upgrade" your phone for warranty issues.
    Kinda what I figured. Guess we'll see what happens.

    The HD is just so nice though lol.
  4. #4  

    Default Re: Upgrade early to Maxx HD?

    If it makes you feel any better, the refurbished unit you receive will have passed a 100 point inspection.

    Actually, we had to have a Rezound replaced due to a flaky, distorted screen. The refurbed unit that came in was in great shape and the wife couldn't be happier. She just dressed it up with a Seido case and all is well. Anyhow, if they determine the phone is bad, you'll get a replacement, not an upgrade.
  5. #5  
    Notrega's Avatar

    Posts
    277 Posts
    Global Posts
    592 Global Posts
    ROM
    Stock

    Default Re: Upgrade early to Maxx HD?

    Document all your issues with VZW customer service and tech support. Note each day and issue. Get 6-10 documented issues and then push for a different device, offer to pay a part of the upgrade if needed. Ask for customer retention if you aren't getting any traction.

    Research known issues and continue to press them. They will sometime give you a different different device to placate you.

    Good luck

    Sent from my XT926 Vanquish
    I have sworn upon the alter of God, eternal hostility against every form of tyranny over the mind of man.
    - Thomas Jefferson
    Thanked by:
  6. #6  
    rolo99's Avatar

    Posts
    62 Posts
    Global Posts
    93 Global Posts

    Default Re: Upgrade early to Maxx HD?

    I got a 2 mos early upgrade when I was having many issues with my HTC Thunderbolt. Been LOVING the battery life on the Maxx HD ever since.

Similar Threads

  1. Those that switched from GS3 to Maxx HD
    By jneusch in forum Droid RAZR MAXX HD
    Replies: 70
    Last Post: 04-22-2013, 12:16 AM
  2. Upgrade from Maxx to Maxx HD - My thoughts
    By McIrish in forum Droid RAZR MAXX HD
    Replies: 59
    Last Post: 11-09-2012, 12:35 PM
  3. iphone 5 to Maxx hd
    By gmoney144 in forum Droid RAZR MAXX HD
    Replies: 3
    Last Post: 11-04-2012, 08:39 PM
  4. M to MAXX HD?
    By ragsy1083 in forum Droid RAZR MAXX HD
    Replies: 4
    Last Post: 11-03-2012, 08:25 AM
  5. Is there anyway to get an upgrade early? (Sprint)
    By majedkassis in forum Sprint
    Replies: 3
    Last Post: 06-07-2010, 11:24 PM

Posting Permissions