When I got the RazorMaxx HD last week, I specifically asked if I would be able to keep my unlimited data plan I had on my Tbolt and the guy said yes. So today, a week later, I get a text saying I had 50% data left for the month. I called Verizon customer service who said that after July 2012, upgrades, even keeping the same 2 yr plan and contract, couldn't keep unlimited data. HOWever, she was able to go back in the computer and reinstate this, being very nice about it.
I see where Verizon previously said if you had a 3G phone and upgraded to 4G you couldn't keep unlimited data, but we all were under the impression that since Tbolt was 4G that we could keep existing plan.
"The way it will likely work is that as 3G unlimited contracts expire, Verizon will push subscribers to upgrade their devices to smartphones on company's 4G LTE network. These customers will then have to sign up for the data share plans.
"Everyone will be on data share," Shammo said, according to Fierce Wireless. "When they migrate off 3G they will have to go to data share. That is beneficial to us.""
And again from CNET: " The carrier got rid of the unlimited plan for new customers in 2011. But it allowed existing customers to keep the plan. A year later, Verizon changed the policy again, forcing existing customers who want to keep their unlimited data plans to pay full price for a new phone when upgrading"
I got the phone from a local store, which I thought was a Verizon dedicated store, but she said it was just a franchise, and often their info was wrong. ??? Anyway I didn't pay full price.
Anyway hopefully I have my unlimited data back on my and my DH's phone, we are on the old shared plan from years ago.
Did all you keep unlimited data?
I see where Verizon previously said if you had a 3G phone and upgraded to 4G you couldn't keep unlimited data, but we all were under the impression that since Tbolt was 4G that we could keep existing plan.
"The way it will likely work is that as 3G unlimited contracts expire, Verizon will push subscribers to upgrade their devices to smartphones on company's 4G LTE network. These customers will then have to sign up for the data share plans.
"Everyone will be on data share," Shammo said, according to Fierce Wireless. "When they migrate off 3G they will have to go to data share. That is beneficial to us.""
And again from CNET: " The carrier got rid of the unlimited plan for new customers in 2011. But it allowed existing customers to keep the plan. A year later, Verizon changed the policy again, forcing existing customers who want to keep their unlimited data plans to pay full price for a new phone when upgrading"
I got the phone from a local store, which I thought was a Verizon dedicated store, but she said it was just a franchise, and often their info was wrong. ??? Anyway I didn't pay full price.
Anyway hopefully I have my unlimited data back on my and my DH's phone, we are on the old shared plan from years ago.
Did all you keep unlimited data?
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