1. Square85's Avatar
    I have had my Razr Maxx HD for about a month and this has happened a few times already but I was somehow able to clear it...

    My icon for text messages still shows one new message even though all of my messages have been read. I noticed it would do that with a group message but then when I would receive another text, the notification icon would correct itself. It did it again last night and I thought receiving new messages this morning would clear it. I received a number of messages this morning and it still shows one new message even though there isn't one.

    For the time being, I have downloaded Go SMS Pro and clicked mark all as read within that app but the number one still sits on my text message icon in my menu of icons.

    I do not want to delete all of my messages but that seems to be the only thing that would clear it based on research from various forums. Any help would be appreciated.

    I'm running 4.1.1 and build # 9.8.1Q_39.

    Thanks.
    03-19-2013 11:59 AM
  2. Lanhoj's Avatar
    If you uninstall GO SMS Pro & any other 3rd party SMS App do you still have that problem?
    03-19-2013 12:03 PM
  3. joe_fresh's Avatar
    Is there still the text message icon at the top in the drop down bar?
    03-19-2013 12:04 PM
  4. Square85's Avatar
    I just deleted Go SMS Pro and the little orange one on my default text icon is still there. There are not notifications in my drop down menu.
    03-19-2013 12:28 PM
  5. steve0617's Avatar
    Exact same thing happened to me. GoSms is fine but default text message shows one unread. I never fixed it or figured it out. Did a alternate hard reset instead since it was running a bit laggy and wanted to clean everything up. Hasn't happened since.

    Sent from my DROID RAZR HD using Tapatalk 2
    03-19-2013 01:33 PM
  6. Lanhoj's Avatar
    Try this:
    -Back up your SMS--> https://play.google.com/store/apps/d...oggles.smssync
    -Clear the App Data of the stock SMS App (this will delete your SMS)
    -Restore the backup
    03-19-2013 02:24 PM
  7. Square85's Avatar
    Try this:
    -Back up your SMS--> https://play.google.com/store/apps/d...oggles.smssync
    -Clear the App Data of the stock SMS App (this will delete your SMS)
    -Restore the backup
    I downloaded SMS Backup+ and then performed a backup. Then I went into my settings and cleared the data for my stock text messaging app and it didn't delete my messages even though I tapped clear data.

    Am I missing something?
    03-19-2013 03:03 PM
  8. Lanhoj's Avatar
    ...
    I went into my settings and cleared the data for my stock text messaging app and it didn't delete my messages
    ...
    In that case, open your stock SMS App & manually delete all the threads then restore the backup.
    03-19-2013 03:29 PM
  9. blg923's Avatar
    Clearing data in the app info section isn't supposed to delete messages.

    Sent from my DROID RAZR MAXX HD using Tapatalk 2
    03-20-2013 02:37 PM
  10. Square85's Avatar
    In that case, open your stock SMS App & manually delete all the threads then restore the backup.
    So I completely wiped out my texts from within the app by highlighting all of them and hitting the trash. The icon still showed a one! I gave up and did a backup of my texts then wiped out my phone with a reset.

    Finally cleared the icon and I have turned off group messaging in my settings. Everything will come through as an individual message like the new Windows Phones on Verizon. Let's hope it was fixed...
    03-20-2013 04:33 PM
  11. tooter123's Avatar
    I have this problem when I send an MMS text it'll show a 1 and, then I'll go into the message that I sent and it goes away.

    I also noticed that if an MMS doesn't send it'll do this.....

    It was like this before and after the update.
    03-22-2013 04:27 PM
  12. Square85's Avatar
    I have this problem when I send an MMS text it'll show a 1 and, then I'll go into the message that i sent and it goes away.

    I also noticed that if an MMS doesn't send it'll do this.....

    It was like this before and after the update.
    I'm glad to know I'm not the only one with this issue. I've now downloaded the Verizon Messages app since it now syncs with whatever device it is on. I have it installed on my RAZR MAXX HD and my Nexus 7; it's sort of like I have iMessage now like when I had my iPhone and iPad.
    03-23-2013 01:49 PM
  13. Maria Weaver1's Avatar
    I am having the same problem! I've tried everything and I don't want to do a hard reset! I'm determined to fix this somehow! I'll be glad for any and all suggestions!
    03-19-2014 10:56 AM
  14. JOHN39's Avatar
    Yes, it seems that the sent message must load first, or the "1" will show as an unsent message.
    03-20-2014 09:51 AM
  15. glbcpa's Avatar
    You've probably figured this out by now and it frustrated me to death until I tried this simple thing and it worked ... kind of a "king has no clothes" answer.

    When I am able to use wifi instead of data (which is most of the time) I turn off data. My daughter sends me pictures of her paintings, landscapes where she travels, etc and they hang with the "1" icon on the message icon since it is an MMS message.

    I then turn on data, wait a few minutes, and the message is received and the "1" disappears.
    05-27-2014 09:00 AM

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