Welcome to the Android Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 8 of 8
  1. Thread Author  Thread Author    #1  

    Default Droid RAZR MAXX HD - O/S Update Killed Phone

    Updated my O/S when prompted about four hours ago. Phone was fine until 15 minutes ago. It was sitting on my desk when the display suddenly went dark, and the bluetooth earpiece disconnected. It did not appear to be a reboot, because the green indicator light continued to blink. I tried holding down the power button to force a reboot, but no luck. Anyone else having this problem? Perhaps this is my opportunity to dump the phone. The bluetooth is so weak it is nearly unusable compared to my old Droid. I can't even put it in a purse or pocket without hearing unacceptable static, and I can't walk more than five feet away from the phone. I rarely get more than 1-2 bars, even though I use the same Verizon service, and my old Droid gave me 4-5 bars consistently. My husband has the same problems with his Droid RAZR MAXX HD. Is this typical?
  2. #2  
    emock81's Avatar

    Posts
    35 Posts
    Global Posts
    41 Global Posts

    Default Re: Droid RAZR MAXX HD - O/S Update Killed Phone

    Even if you still can't see the display, try holding the power and volume down buttons at the same time to reset the phone. I had this happen to me once and it was still able to reset and worked fine after a reboot.
  3. #3  

    Default Re: Droid RAZR MAXX HD - O/S Update Killed Phone

    Hope you get it back running but the Bluetooth thing is interesting. I have a class1 Motorola S705 Stereo head set that has a possible range of 300ft and in the past I've been able to achieve that but recently I've been having problems going beyond 15ft. I figured there was something wrong with the headset and haven't ruled that out but now wondering if anything has changed in the bluetooth of the phone for anyone else.


    Posted using the amazing Razr MaxxHD by Motorola.
    "When you turn your Android on, does it return the favor?"
  4. #4  
    Cainamzak's Avatar

    Posts
    13 Posts
    Global Posts
    57 Global Posts

    Default Re: Droid RAZR MAXX HD - O/S Update Killed Phone

    My Plantronics Pro crackles with BT, and this update didn't help the issue. Its the RAZR because it doesn't crackle with my other phone.

    Update: BT crackles when the headset initiates contact with the phone. If the phone initiates there is no crackling.
  5. #5  

    Default Re: Droid RAZR MAXX HD - O/S Update Killed Phone

    I'm having the same problem over the last 2 weeks - phone goes dark and can't be turned back on. Have to hold start button and low side of volume button down for several seconds and than just the start button to get the phone to boot up.

    Sent from my DROID RAZR HD using Tapatalk 2
  6. #6  

    Default Re: Droid RAZR MAXX HD - O/S Update Killed Phone

    Quote Originally Posted by dlramom View Post
    I'm having the same problem over the last 2 weeks - phone goes dark and can't be turned back on. Have to hold start button and low side of volume button down for several seconds and than just the start button to get the phone to boot up.
    Does this happen randomly or it's it related to a specific action? Since the last update, I've found that if I power off the phone while it's plugged into a charger, it will fail to power back on 100% of the time. In which case I have to do the force reset as you described. Very frustrating.



    Sent from my DROID RAZR HD using Tapatalk 4
  7. #7  

    Default Re: Droid RAZR MAXX HD - O/S Update Killed Phone

    Random occurrence while not powered off but of the last 2 times that I powered down to recharge, the last time it would not boot up until I reset it.

    Sent from my DROID RAZR HD using Tapatalk 2
  8. #8  

    Default Re: Droid RAZR MAXX HD - O/S Update Killed Phone

    The O/S update actually made it so my co-worker and I's phones would both not connect to 4G, although it would show it was connected. Did factory reset and still didn't fix it for either of us. Thankfully we both had the TEP so we both got "new" phones.

Similar Threads

  1. First Android Phone?
    By alicepattinson in forum General News & Discussion
    Replies: 14
    Last Post: 07-17-2013, 09:35 PM
  2. Does the aging iPhone user hurt new phone sales?
    By hallda01 in forum General News & Discussion
    Replies: 10
    Last Post: 07-17-2013, 03:10 PM
  3. 4.2.2 bricked phone
    By akf2000 in forum HTC One
    Replies: 6
    Last Post: 07-17-2013, 11:24 AM
  4. Phone number lookup on dialpad doesn't work on N4?
    By ma3loom in forum Google Nexus 4
    Replies: 4
    Last Post: 07-16-2013, 09:55 AM
  5. Update from Verizon causes Exchange Active Sync "Period to Sync" to be messed up
    By Original_Cytek in forum Android 4.1 / 4.2 / 4.3 Jelly Bean
    Replies: 0
    Last Post: 07-16-2013, 09:32 AM

Posting Permissions