Problem with Activation? -Update 3G area-
Received my RAZR MAXX yesterday and was unable to get it activated online. After speaking with customer service this morning, installing the SIM card, it just stays of the Activation screen then finally goes to a screen saying there was a problem with activating your phone, try again or contact customer care. Have retried over and over and over! The customer service girl I have been talking to verified the IEMI and SIM card numbers and said that it might take up to 24 hours??
Any ideas, coming from Blackberry Storm 2 9550.
Last edited by fastattack1095; 01-31-2012 at 11:48 AM.
- 01-31-2012, 10:07 AM #2Current: Samsung Galaxy S4, Nexus 7 tablet, Chromecast
Retired Device (in order): Droid Razr Maxx, HTC Thunderbolt, HTC myTouch 4G, Blackberry's Bold, 8900 (Curve)Flames Wallpaper
Jerry: "Love, Peace, and Chicken Grease!!!"
- 01-31-2012, 12:07 PM #4
- 01-31-2012, 12:11 PM #5
- 01-31-2012, 12:38 PM #7
Re: Problem with Activation? -Update 3G area-
I had the same issue when going from an old 4g sim card (activated the phone originally with) to the one that came with my Maxx. Called customer service last night, girl I spoke with was clueless. Told me so simply put the old one back in that works. Called back this a.m. and spoke to someone "next tier" up. I was up and running in minutes.
Usually if you call back enough, you will find someone that knows what the hell they are doing.
- 02-01-2012, 12:43 AM #9