Don't know if its going to be a refurb or just a new brown box service unit. Im guessing it will be new since the phone is only out 3 weeks. I will post pics of what I get once it arrives.
They can't send you a refurb if they haven't yet received phones as returns and then refurbished and tested them. It is too soon for them to have been able to do that, the Maxx hasn't been out that long.Oh it's never too soon for refurbs as far as VZW is concerned, but here's hoping you luck out.
The phone came in a typical Like new box but the phone is new. It has all the original Motorola stickers and the software was not the updated version. Camera on this one works great.