This is completely incorrect and it's actually the total opposite. Verizon is against task killers and whenever people come in with them on, we remove them. Stop spewing lies unless you know what your talking about.
I have seen Verizon representatives recommend the installation of task killers nearly every time I'm in the store. I have even been told by Tech Support to install a task killer and I informed them of Google's explanation as to why we shouldn't. I will say, however, that out of about 50 representatives I have heard talk about this topic, only one was aware of Google's discussion and even sent me an e-mail to my e-mail on file. Didn't ask, he just did even though I saw it before.
1 out of 50? Not a good number...
I guess Verizon isn't against tech support offering mediocre and useless troubleshooting steps, right? I mean, my RAZR had no physical damage and was in pristine condition as if it were removed from the box. The black trim was popping out of place right by the SIM door. No way to push it back in. After explaining this very clearly, I was told to turn my phone off and see if the problem is fixed. I refused, said that makes no sense! Guess where that got me? You got it! Master reset... no way was that happening. Bad manufacturing quality with the cheap plastics must mean software is messed up... Uh, wow... Verizon is always helpful and polite when needed, but can rarely if ever provide me with any information that's useful. I have to bypass all of these steps before anything can be done. As if they ever help. This isn't just a Verizon issue, this happens at T-Mobile, US Cellular, AT&T, Sprint, etc. The real technical people don't work for these companies.
Sorry if that sounded like a rude post. Honestly, I'm very polite to representatives and would never tell one of them off. I'm only making a point here in saying that I'm glad these people are able to make a living, but their knowledge on these products is not great.