RAZR Maxx turning on screen by its self.

**myersjesse** · 07-08-2012, 09:06 PM

I just can't figure out why only some people seem to be having this issue. I did not have this issue on gb so I believe that it's a software issue. I guess I will keep this phone unless it gets worse and hope that a update will resolve it.

**jctischler** · 07-09-2012, 04:52 PM

My new stock Maxx that I got last Thursday has been doing the same thing...I noticed the phone would wake up to the lock screen right while it was sitting on the table with no one around. That night, I updated to ICS hoping that would improve things...nothing doing...

I tried two hard resets, three soft resets, setting up Smart Actions, update kernal info, turning off all GPS, using wifi only, using 3G only (we don't have 4G here yet) The screen kept coming on randomly no matter what I did...80% of my battery usage was the screen....I did NOT buy a Maxx to have the battery die because of the random lock screen "wake ups".

To attempt to fix before returning...I troubleshooted with the store I purchased it from, the carrier & Motorola and finally picked up a new one today.

So far, so good...by now, the old one would have turned itself on...

Here's keeping my fingers crossed....

-JT

**anthony2558** · 07-09-2012, 06:06 PM

Jctischler - So you did the .214 leak update? That leak has a different kernel. I wonder if this leak has a correction in it for our situation.

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**beperry1** · 07-09-2012, 08:43 PM

Has the new leak fixed anything for yous guys?

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**anthony2558** · 07-09-2012, 08:55 PM

I haven't installed it so I don't know yet...

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**anthony2558** · 07-09-2012, 10:13 PM

Just installed but not in a wifi area at this time. So I can't confirm if this will fix the problem.

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**jctischler** · 07-10-2012, 08:47 AM

Not sure what leak update was done. The store I purchased it from called the carriers tech support and was walked through the process. Whatever they did, it didn't work and the phone still did the same thing.

With my new phone that I picked up yesterday, I did the ICS system update right away (prior to adding apps/personalizing the phone) and haven't had a problem since.

System version
6.16.211.XT912.Verizon.en.US

Android 4.0.4

Not sure than answers your question though...

My new phone still hasn't had any problems...

**fdisker** · 07-10-2012, 09:08 AM

I was pretty clear a few posts back that I was running the leak and that it didn't fix the problem. In a last ditch effort to fix it I did another factory reset by going in to recovery and wiping data and cache several times. Give me a couple of days of normal usage to report back as to whether it's fixed.

**anthony2558** · 07-10-2012, 10:34 AM

I've also updated to the .214 leak. It has not corrected the issue. But my battery is def lasting longer.

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**MikeInCambridge** · 07-10-2012, 01:54 PM

Originally Posted by myersjesse

My screen has not turned on once with wife turned off.

Wait a minute, how did you turn off your wife? Is there an app for that?

**anthony2558** · 07-10-2012, 04:03 PM

Originally Posted by MikeInCambridge

Wait a minute, how did you turn off your wife? Is there an app for that?

Haha. Good catch. I want that app to...

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**myersjesse** · 07-10-2012, 08:48 PM

Originally Posted by MikeInCambridge

Wait a minute, how did you turn off your wife? Is there an app for that?

Funny.

**fdisker** · 07-10-2012, 08:58 PM

So far so good. No network drops at work or at home. The phone had been dropping regularly from both locations. Still to early to tell if it's completely fixed but it hasn't dropped once in the first 24 hours.

**fdisker** · 07-15-2012, 01:26 PM

Not solved yet. Factory data reset did not fix it nor did wiping the phone again and installing the .214 leak. Since I was in a flashing mood I jumped on the .215 leak yesterday and it's been pretty good so far. No network drops from the home office last night. The latest leak does include a new LTE radio so I'm hoping this was a known issue and was addressed with the updated radio. Head over to Droidrazr.com for the leak.

**BB.user2010** · 07-15-2012, 04:35 PM

I updated to the .215 leak and still keep having the issue. It keeps dropping 4G and then it comes back and goes away

not sure what's going on! it started to happen to me since yesterday. Maybe VZW is having issues with cell reception??

**jee27** · 07-26-2012, 01:49 AM

I've been looking all over for a solution to this issue, and I still haven't found anything definitive. In my situation, the screen only started turning on automatically after I updated to ICS a few days ago.

I've tried a factory reset, and it did not change anything. All I know for sure is that when the screen turns on, I see that 4G connectivity was lost and regained in a few seconds. I'm not 100% certain, but I believe that turning off wifi makes this problem go away, but of course that's not a sustainable solution.

Hopefully Verizon takes notice, as this is a very annoying issue...

**Eclipse2K** · 07-26-2012, 02:22 AM

This started happening to me about a week ago. At first I thought it was rebooting but than it happened when the phone wasn't in my pocket but right next to me. Maybe that's why people are reporting lower battery life? It doesn't happen often to me so my battery isn't effected.

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**Aggie3732** · 07-26-2012, 11:48 PM

I've had this issue ever since the ICS update. Sucks because it drains a lot of my battery when I'm at home and the phone is connected to wifi. Until a fix is made, you can set up a smart action to turn off 4G anytime you're connected to your home router... Only downfall is if you receive a group text or picture msg, razr won't download it over wifi, has to be over mobile network. It does however solve the issue with the screen randomly turning on and the battery draining.

**TauntingBull** · 07-30-2012, 10:42 PM

I say we punish VZ for a bad update.... Don't use WIFI and burn data on their 4G network

**Eclipse2K** · 07-31-2012, 12:55 AM

Originally Posted by TauntingBull

I say we punish VZ for a bad update.... Don't use WIFI and burn data on their 4G network

Suckers, jokes on them! I still have unlimited data.

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**anthony2558** · 07-31-2012, 01:09 AM

Originally Posted by TauntingBull

I say we punish VZ for a bad update.... Don't use WIFI and burn data on their 4G network

I dropped my home DSL because of the forced tiered data and the potential theft of my unlimited data plan, from verizon. I used to use about 1.7 - 2.1 GB via mobile now i use 5.5 - 6.3 gb's via mobile. Stick it to them. Everyone drop your home internet from verizon and get foxfi. Run your internet from your phone. Screw them! Greedy bastards raised their plans by 28% for single line users.....

Droid RAZR

**Eclipse2K** · 07-31-2012, 04:21 AM

Originally Posted by anthony2558

I dropped my home DSL because of the forced tiered data and the potential theft of my unlimited data plan, from verizon. I used to use about 1.7 - 2.1 GB via mobile now i use 5.5 - 6.3 gb's via mobile. Stick it to them. Everyone drop your home internet from verizon and get foxfi. Run your internet from your phone. Screw them! Greedy bastards raised their plans by 28% for single line users.....

Droid RAZR

I would but Comcast is fast and I couldn't run my Xbox Live optimally through 4G.

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**anthony2558** · 07-31-2012, 08:16 AM

Originally Posted by Eclipse2K

I would but Comcast is fast and I couldn't run my Xbox Live optimally through 4G.

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Have you tried running Xbox via you 4G. I have no problems. Connect at 75ms ping with zero lag. Its fast. Is your Comcast cable internet.

You'll never take my unlimited data!

**LegalAmerican** · 08-01-2012, 06:16 PM

People don't realize that they shouldn't share details when they get a magical device. Very few of us get phones that can do things all on their own like lighting up the screen to say a random hello. Now I am envious and want a magic Razr Maxx!! Mine just sits there holding still like I can't see him.

**MikeLip** · 08-01-2012, 06:29 PM

Originally Posted by myersjesse

I just can't figure out why only some people seem to be having this issue. I did not have this issue on gb so I believe that it's a software issue. I guess I will keep this phone unless it gets worse and hope that a update will resolve it.

That's because They Who Shall Not Be Named (TWSNBN - this is pronounceable in their language)are trying to communicate with you. Only a select few are worthy and shall be allowed to accompany TWSNBN to their home in the interdimensional rift where they abide.