1. p08757's Avatar
    Last night my wife was involved in a bike riding accident and I needed to call 911. I was in a panic so I really am unsure what was happening but here is what I recall:

    When I called 911 I received a busy signal
    I received a message on my phone asking me if I wanted it to go into Call Back Only Mode.

    I tried several times with the same results.

    I was able to call my father who called 911 on my behalf and got help.

    About 15 minutes later I was able to contact 911.

    Has anyone ever experienced this, and what can I do to prevent this in the future.

    By the way my wife is okay and only suffered some fractures to her face. Thank GOD she was wearing a bike helmet which broke into 3 pieces as a result of the accident. Without the helmet I may have been planning her funeral now.
    07-12-2012 12:17 PM
  2. CharlotteJacket's Avatar
    Glad she's going to be okay. I have not called 911 with this phone, though.
    bradenfontaine likes this.
    07-12-2012 12:27 PM
  3. Dovahkiin's Avatar
    I'm glad she's alright. I can't stress how important it is to wear a helmet. I see so many idiots saying how it "ruins" their look, or how they're tired of the government telling them what to do.
    Guess it thins out the herd, though.
    07-12-2012 12:36 PM
  4. p08757's Avatar
    I just got off the line with verizon support. They show my calls as successfull, but all of my attempts but the last one failed from my point of view.

    They are going to investigate and see if there was something wrong with the tower(s).
    07-12-2012 01:42 PM
  5. NickA's Avatar
    I just got off the line with verizon support. They show my calls as successfull, but all of my attempts but the last one failed from my point of view.

    They are going to investigate and see if there was something wrong with the tower(s).
    I hope you keep following up with them on this. After 09/2011, I would think that they would have this all worked out. 911 HAS to work every time, no exceptions.
    07-12-2012 01:55 PM
  6. jac-3's Avatar
    I hope you keep following up with them on this. After 09/2011, I would think that they would have this all worked out. 911 HAS to work every time, no exceptions.
    After the derecho here in the DC area, there were 911 centers that were down.
    07-12-2012 02:38 PM
  7. bradenfontaine's Avatar
    After 09/2011, I would think that they would have this all worked out.
    9/11/2001... FYI

    Sent from my Razr Maxx dripping ICS all over the floor
    07-12-2012 10:00 PM
  8. HES's Avatar
    Two weeks ago we were in Seattle for work and brought our daughter. She stayed with my wfies cousin. Short of the long my daughter had to use her MAXX to dial 911 because the cousin fainted. She made the call with out a problem. So yeah it may have been a tower issue.
    bradenfontaine and thpsrulr like this.
    07-12-2012 11:38 PM
  9. barrycinti's Avatar
    The experience my wife had with 911 was the person answering was in KENTUCKY? We live in Cincinnati,OH. I have noticed the weather widget often shows Kentucy locations. I plan to call VZ to see what they can do. BTW there are cell towers within 2-3 miles of our house
    10-30-2012 09:23 AM
  10. carracerz14's Avatar
    The experience my wife had with 911 was the person answering was in KENTUCKY? We live in Cincinnati,OH. I have noticed the weather widget often shows Kentucy locations. I plan to call VZ to see what they can do. BTW there are cell towers within 2-3 miles of our house
    It all depends on where the call gets routed. That's why it's horrible to call 911 from a cell phone unless you absolutely have to

    Sent from my Nexus 7 using Tapatalk 2
    10-31-2012 02:46 AM
  11. barrycinti's Avatar
    It all depends on where the call gets routed. That's why it's horrible to call 911 from a cell phone unless you absolutely have to

    Sent from my Nexus 7 using Tapatalk 2
    Sounds like I need to go back to a landline
    10-31-2012 09:17 AM
  12. carracerz14's Avatar
    It might have been a one time only thing. Maybe the towers near you were congested so the call got routed to the Kentucky side

    Sent from my RAZR MAXXIMUS
    10-31-2012 10:52 AM
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