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  • 1 Post By CharlotteJacket
  1. Thread Author  Thread Author    #1  
    p08757's Avatar
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    Default Call to 911 Fails

    Last night my wife was involved in a bike riding accident and I needed to call 911. I was in a panic so I really am unsure what was happening but here is what I recall:

    When I called 911 I received a busy signal
    I received a message on my phone asking me if I wanted it to go into Call Back Only Mode.

    I tried several times with the same results.

    I was able to call my father who called 911 on my behalf and got help.

    About 15 minutes later I was able to contact 911.

    Has anyone ever experienced this, and what can I do to prevent this in the future.

    By the way my wife is okay and only suffered some fractures to her face. Thank GOD she was wearing a bike helmet which broke into 3 pieces as a result of the accident. Without the helmet I may have been planning her funeral now.
  2. #2  
    CharlotteJacket's Avatar

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    Default Re: Call to 911 Fails

    Glad she's going to be okay. I have not called 911 with this phone, though.
    bradenfontaine likes this.
  3. #3  
    Dovahkiin's Avatar
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    Default Re: Call to 911 Fails

    I'm glad she's alright. I can't stress how important it is to wear a helmet. I see so many idiots saying how it "ruins" their look, or how they're tired of the government telling them what to do.
    Guess it thins out the herd, though.
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  4. Thread Author  Thread Author    #4  
    p08757's Avatar
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    Default Re: Call to 911 Fails

    I just got off the line with verizon support. They show my calls as successfull, but all of my attempts but the last one failed from my point of view.

    They are going to investigate and see if there was something wrong with the tower(s).
  5. #5  
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    Default Re: Call to 911 Fails

    Quote Originally Posted by p08757 View Post
    I just got off the line with verizon support. They show my calls as successfull, but all of my attempts but the last one failed from my point of view.

    They are going to investigate and see if there was something wrong with the tower(s).
    I hope you keep following up with them on this. After 09/2011, I would think that they would have this all worked out. 911 HAS to work every time, no exceptions.
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    Default Re: Call to 911 Fails

    Quote Originally Posted by NickA View Post
    I hope you keep following up with them on this. After 09/2011, I would think that they would have this all worked out. 911 HAS to work every time, no exceptions.
    After the derecho here in the DC area, there were 911 centers that were down.
  7. #7  
    bradenfontaine's Avatar
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    Quote Originally Posted by NickA View Post
    After 09/2011, I would think that they would have this all worked out.
    9/11/2001... FYI

    Sent from my Razr Maxx dripping ICS all over the floor
  8. #8  

    Default Re: Call to 911 Fails

    Two weeks ago we were in Seattle for work and brought our daughter. She stayed with my wfies cousin. Short of the long my daughter had to use her MAXX to dial 911 because the cousin fainted. She made the call with out a problem. So yeah it may have been a tower issue.
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  9. #9  

    Default Re: Call to 911 Fails

    The experience my wife had with 911 was the person answering was in KENTUCKY? We live in Cincinnati,OH. I have noticed the weather widget often shows Kentucy locations. I plan to call VZ to see what they can do. BTW there are cell towers within 2-3 miles of our house
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    Default Re: Call to 911 Fails

    Quote Originally Posted by barrytest View Post
    The experience my wife had with 911 was the person answering was in KENTUCKY? We live in Cincinnati,OH. I have noticed the weather widget often shows Kentucy locations. I plan to call VZ to see what they can do. BTW there are cell towers within 2-3 miles of our house
    It all depends on where the call gets routed. That's why it's horrible to call 911 from a cell phone unless you absolutely have to

    Sent from my Nexus 7 using Tapatalk 2
  11. #11  

    Default Re: Call to 911 Fails

    Quote Originally Posted by carracerz14 View Post
    It all depends on where the call gets routed. That's why it's horrible to call 911 from a cell phone unless you absolutely have to

    Sent from my Nexus 7 using Tapatalk 2
    Sounds like I need to go back to a landline
  12. #12  
    carracerz14's Avatar

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    Default Re: Call to 911 Fails

    It might have been a one time only thing. Maybe the towers near you were congested so the call got routed to the Kentucky side

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