04-08-2014 08:38 PM
43 12
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  1. vulcan14's Avatar
    Thanks Smith. But WiFi fixer didn't do the trick for me. Am I missing something?
    03-19-2013 12:28 AM
  2. mooch91's Avatar
    Same problem with DSL routers for me. My nexus 10 tablet running 4.2.2 connects to the same router just fine. Mi ne happened immediately after the Christmas rollout for the RAZR - wouldn't reconnect to the router it downloaded on! Moto buggered this one...

    Sent from my mobile device.
    03-19-2013 07:15 AM
  3. Smith0921's Avatar
    My old dsl would never connect after JB. When I installed a new router the phone (and my JB Xoom) would connect but would drop the connection when idle.

    Sent from my Xoom using Android Central Forums
    03-19-2013 11:02 PM
  4. Erik Bartz's Avatar
    my razr maxx also has updated and i can not hook up to my wifi at all, it says connecting but never connects. so your all saying it my router then? this is so stupid , weve lost alotta thigs on the phone as well....i cant see what the update did as far as changes except for a few little things so far. my caller id vanished, not cool. plus now im sucking up data unable to be connected to my home wifi. super lame. thx 4 nuthin.
    03-21-2013 04:02 PM
  5. Erik Bartz's Avatar
    same deal, internet company is coming out tomorrow. hope they will fix it with new router.
    03-21-2013 04:09 PM
  6. Skwerlrebellion's Avatar
    Been coming to this site for a while for all my Droid questions, yet never posted. Thank you all for your great questions and answers!
    I bring tidings of a possible answer to the No WiFi after JB 4.1.2 OTA, courtesy of an answer received at the google project site: Issue 36638 - Google Project Hosting
    Original answer here: No Wi Fi after Jelly Bean Update - DroidRzr.com


    TL;DR
    Per Motorola some older routers are not supported, some listed below:
    Westell VersaLink 327W [dang, I love this router- it always worked ]
    Actiontec Gt724-WG
    Netgear DG834GT
    Netgear DG934G (Sky Version)
    Lynksys WRTP54G
    Motorola Netopia 3347-02
    Siemens gigaset SE567
    Actiontec GT701 -WG
    B. Diddy likes this.
    03-22-2013 10:35 PM
  7. cpdsgtal's Avatar
    Has anyone heard talks of a new patch from Motorola to fix the JB update WiFi problem?
    03-25-2013 11:09 PM
  8. MrHost's Avatar
    Need to find the cause first. I haven't seen any feedback on the issue other than, it doesn't work. One of the biggest things people can do is unsecure the wireless and see if problem still exist, then re add security and if problem comes back describe the security setup and router model.

    Sent from my Xoom using Android Central Forums
    03-26-2013 12:07 AM
  9. pattonr's Avatar
    I experienced the same WIFI problems after updating to Jellybean. I have resolved this issue and my WIFI is working without any connection problems. The Jellybean update is not compatible with all 802.11 Standards. My Actiontec wireless router only supported 802.11 G. This is the problem with this upgrade. I have upgraded my network to a ActiontecGT784-WN This DSL Wireless router will support 802.11 B, 802.11 G, and 802.11 N The Jellybean upgrade apparently doesn't support 802.11 G So much for backward compatibility! I wasn't going to wait until the next OS fix to correct this Issue. I have read and tried several of the so called "Fixes" for this issue in this forum. None have worked, which led me to investigate further concerning the WIFI compatibility issue, which was the whole issue all along. Hope this Information is helpful. I am running the Jellybean version of Android on a Verizon Razor Maxx.
    04-01-2013 03:00 AM
  10. telecomuter's Avatar
    I have the same issue (razr maxx not able to connect to wifi after jb update). I have Verizon DSL. They supplied the Westell Versalink 327W router when I signed up for the service years ago. I called them, described the issue and they agreed to send me a newer replacement router free of charge . Thank you to the participants in this thread for helping me diagnose and fix the problem quickly.
    04-25-2013 08:54 AM
  11. Zman1001's Avatar
    I have had this problem a few times, where my phone will not connect for anything to my home wireless network. It will either show the network, but say it is out of range, or try to connect, but never can.

    Here are the two solutions I have tried with success:

    Network out of range - Restart Phone. (hold power and volume key)

    Tries to connect, but can't, or just does not see network: Unplug the Router, let it set for a minute or so, and plug it back in. This resets the router, and has worked for me every time.

    If anyone is still having this problem, try this before doing a factory reset. Not saying it will work for everyone, but sure better than dealing with FR.
    04-25-2013 09:39 AM
  12. MrHost's Avatar
    I experienced the same WIFI problems after updating to Jellybean. I have resolved this issue and my WIFI is working without any connection problems. The Jellybean update is not compatible with all 802.11 Standards. My Actiontec wireless router only supported 802.11 G. This is the problem with this upgrade. I have upgraded my network to a ActiontecGT784-WN This DSL Wireless router will support 802.11 B, 802.11 G, and 802.11 N The Jellybean upgrade apparently doesn't support 802.11 G So much for backward compatibility! I wasn't going to wait until the next OS fix to correct this Issue. I have read and tried several of the so called "Fixes" for this issue in this forum. None have worked, which led me to investigate further concerning the WIFI compatibility issue, which was the whole issue all along. Hope this Information is helpful. I am running the Jellybean version of Android on a Verizon Razor Maxx.
    I disagree on supporting "g" standards. It works fine at hotels that run "g".

    Have you found something that states the same thing. My old place of work hasn't upgraded to "n" and they are running "g"as well.

    There was some note about not supporting older routers. I will see if I can dig that up.

    Sent from my DROID RAZR using Android Central Forums
    04-25-2013 08:43 PM
  13. Smith0921's Avatar
    Resolved my issue by upgrading to a newer router. Had to stay with "G" to support wireless printers and so far I have had no issues.

    Sent from my Xoom using Android Central Forums
    04-27-2013 01:12 PM
  14. dc c's Avatar
    Droid razr
    I reset my DSL router (paper clip method) and my net gear router WGR614.v10, to factory settings. then checked my internet settings on PC, I cleared my phone cache. droid RAZR. So far WiFi is working good.
    09-17-2013 01:42 PM
  15. Diann Cauthen's Avatar
    No, I am having the same exact problem as Mickkev. I can connect to Wi-fi at home but at work it says I am connected with excellent signal strength but I cannot google or fb or anything. It says retry. I even had Verizon try to walk me through. I am in dire need of a fix for this problem.
    11-08-2013 03:56 PM
  16. B. Diddy's Avatar
    No, I am having the same exact problem as Mickkev. I can connect to Wi-fi at home but at work it says I am connected with excellent signal strength but I cannot google
    or fb or anything. It says retry. I even had Verizon try to walk me through. I am in dire need of a fix for this problem.
    Welcome to Android Central! Does your work wifi have a login webpage, or is it only a password right when you choose the network? If there's a login webpage, make sure you open your browser first to access that page. You might have to type in a URL like Google or Yahoo first, in order to trigger the login webpage to pop up.

    It would be ideal to try rebooting the work router, if you can. Is it easily accessible, or is it hidden somewhere? To reboot the router, just unplug the power, wait 10 seconds, then plug it back in again. You might have to ask your IT department to reboot it for you.
    11-09-2013 01:24 AM
  17. leohouse's Avatar
    I am having a similar WiFi connection problem at work using my Droid RAZR MAXX HD. I get connected to the wireless network, but can't reach the login page (URL) to complete the login for the wireless network and gain access. I open the browser (Chrome) first, and what should happen is the WiFi login page should appear regardless of what website I access. I have also tried to access the login URL directly since I have it saved as a bookmark, but the page never gets displayed - I usually get a message stating that I'm offline. I have noticed that if I power off/on my phone, I get directly to the WiFi login page and get connected quickly without any issues. The reboot of my phone seems to help, but what a hassle. This problem started occurring earlier this year (2014), but I'm not sure what upgrade to my phone or what app may be causing this WiFi login/connectivity issue at work! If anyone has any suggestions or needs more information, please let me know what to try. I used to connect everyday at work through the WiFi login URL but it's really become a hassle with my phone Others at work don't seem to have this problem, but I can't find anyone else that has a Motorola phone to see if they are having issues.
    04-08-2014 07:52 PM
  18. B. Diddy's Avatar
    Welcome to Android Central! You should probably post your question in the Razr Maxx HD forum here: Droid RAZR MAXX HD - Android Forums at AndroidCentral.com.

    Does this problem also occur with the stock Browser? (My Razr Maxx had both the stock Browser and Chrome, but not sure about the HD line.)
    04-08-2014 08:38 PM
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