Jelly Bean Update Issue

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03-15-2013, 07:47 PM
BackpacKing

Jelly Bean Update Issue

Today I was prompted to update to Jelly Bean. I accepted and it downloaded and began installation. After the reboot there was a battery indicator and the signal bars. The rest of the screen was blank. After 15 mins a message appeared saying that settings wasnt responding and asked if i wanted to wait or exit. I waited and after another 10 mins it asked again. I pressed close and nothing happened. After multiple restarts and clearing the cache I am left with the droid eye or the same blank page. Please help!:'(
03-15-2013, 07:59 PM
fatboy97

Re: Jelly Bean Update Issue

Quote:

Originally Posted by BackpacKing [Only registered and activated users can see links. Click Here To Register...]

Today I was prompted to update to Jelly Bean. I accepted and it downloaded and began installation. After the reboot there was a battery indicator and the signal bars. The rest of the screen was blank. After 15 mins a message appeared saying that settings wasnt responding and asked if i wanted to wait or exit. I waited and after another 10 mins it asked again. I pressed close and nothing happened. After multiple restarts and clearing the cache I am left with the droid eye or the same blank page. Please help!:'(

First and most simple question: Were you Rooted before the update?
03-15-2013, 08:01 PM
BackpacKing

Re: Jelly Bean Update Issue

no i havent modified my phone in any way
03-16-2013, 08:40 AM
fatboy97

Re: Jelly Bean Update Issue

Quote:

Originally Posted by BackpacKing [Only registered and activated users can see links. Click Here To Register...]

no i havent modified my phone in any way

You could try a full reset... hold down the Volume up, Volume down and the Power button all at the same time... hold them all down for about 10-15 seconds.

If that doesn't work, then bring it into a Verizon store.