Ringtone issue after JB update and USB usage.

[Spatchr]

Since the phone updated to JellyBean every time I plug the phone into my computer to move files around my default ringtone no longer works after disconnecting the USB. When someone calls it makes a ringing sound rather than playing the musical ringtone that had been set from a file on the SD card.

This is what it looks like after disconnecting the USB cord and before setting the ringtone back again. Displays ?unknown ringtone? for the default ringer.

Anyone else noticed this issue.

 

[oyeyemi808]

mine is doing the same thing,& you just pointed it out to me what was making it happen. not very pleased with JB update
motocast doesn't work properly, no sleep mode ,gallery is worse, reduced battery life, etc.

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[TheDroidURLookinFor]

I use airdroid to transfer files over WiFi. I haven't plugged my phone in for a long time. While it doesn't fix the problem...just gives you another option.

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[fatboy97]

I plug mine in all the time and have my own custom ringtones. I put all my ringtones in a ringtone folder on my internal drive, not on my SD card.

 

[Rogus]

Right. Ringtones have to be on internal phone storage and NOT on the SD card or their assignment as default or individual ringtones will be lost when connected via USB.

 

[MrHost]

This was reported as an issue in ICS too. Fix: move to internal or set phone to charge only when you are charging via USB on a computer.

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[Rogus]

This was reported as an issue in ICS too. Fix: move to internal or set phone to charge only when you are charging via USB on a computer.

Likely doesn't really make a difference at this point, but this was NOT an issue on my phone on ICS.

 

[oyeyemi808]

not everyone has WiFi.

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[B. Diddy]

If you don't have wifi, then just do what was mentioned above, which is to store your custom ringtones on the internal memory, not the removable SD.

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[kgm4714]

I started having the same problem about a month before my ICS upgraded to JB, and immediately thereafter. I'd also lose my live wallpaper and get the stock dead wallpaper while I was connected to the computer. For my purposes, the answer appears to be to change the USB connection from Mass Storage to Media Device (MTP). I can still do what I need to do with the phone while it's connected to the computer; but the phone doesn't lose track of the ringtones, notifications, wallpapers, etc. that are stored on and called from the SD card.

 

[kgm4714]

I had my ringtones, et al., copied to internal storage and I still couldn't find them while I was attached to the computer. Poster on another forum asked, "Have you completed the factory data reset yet?" as though an FDR was expected. Well, that FDR would get rid of the stuff you write to internal storage, now, wouldn't it? So you've defeated the purpose already. Besides, I've never had any good come from an FDR; I may as well set the phone on top of a block of C4 and detonate it. But as I wrote in my other reply here, if I change the USB connection from Mass Storage to Media Device (MTP), I don't lose the handle on ringtones, notifications, alarms, wallpapers, etc., etc., etc. And I have yet to find the function for which I'd connect the phone to the laptop that I'm unable to do. Wish I'd discovered this a month or more ago. Been tearing my hair out over it; and there ain't much left.

 

[B. Diddy]

Sorry, erroneous post.

 

[Marie Scanlan]

I'm having the same problem, only when I move a ringtone to the phone from the card, I no longer have the option to use it as a ringtone.. I got the alarm to come up that way, so I'll see if that one stops resetting.. but the ringtone isn't an option if I put it in the phone Ringtone folder vs. the card Ringtone folder it's in now... PS I changed NOTHING from how it used to work. I ALWAYS grabbed them from the memory card in the past and it didn't used to do this =/

 

[Sandman333]

I tried this, and Motocast USB, which I use to sync my video and music files between my computer and phone, no longer works. It seems that if you change a setting to fix one thing, you break another. Come on Android, get your **** together already....