Issues with "No Data Connection" even though 4G shows in notifica

**KayIslandDrunk** · 01-10-2012, 08:12 AM

Does anyone else have the issue of 4G showing in the notification bar but when I try to use any app that uses the internet they all say "no data connection?"

It's extremely annoying and I have to constantly turn on and off data until it finally works.

**rickc1015** · 01-10-2012, 08:53 AM

Yes, call Verizon and put in a ticket. I had the same problem with 3g, but 4g and wifi was fine.

**HMBgal** · 01-10-2012, 10:39 AM

Mine does it too. I live in a 3G area, but when I go into the 4G area (every day for work), it often doesn't make the switch. So, when I talked to VZW about it, they said "Toggle the airplane mode." Duh. But why should we have to do that? It is what it is, I guess. I wonder if we can get a Smart Action set up for that?

**dontlookatme** · 01-10-2012, 11:07 AM

My data is flimsy. my brother in law's thunderbolt is working flawlessly. And I did a speed test in both side by side. Same amount of bars and thunderbolt was faster. Wtf.

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**djousma** · 01-10-2012, 11:41 AM

If the 4G icon is on, but white, then it is not connected. It has to be blue to be active. I get that sometimes, and just toggle airplane mode on and then off, and it seems to fix the problem.

**KayIslandDrunk** · 01-10-2012, 01:13 PM

Originally Posted by djousma

If the 4G icon is on, but white, then it is not connected. It has to be blue to be active. I get that sometimes, and just toggle airplane mode on and then off, and it seems to fix the problem.

I thought blue meant background sync?

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**bbearhug** · 01-10-2012, 01:34 PM

Ever since I got the update my data has been spotty.

**bbearhug** · 01-10-2012, 01:34 PM

Originally Posted by KayIslandDrunk

I thought blue meant background sync?

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No no blue means connected. The little circle with arrows means sync

**KayIslandDrunk** · 01-10-2012, 02:21 PM

Originally Posted by HeraldO

No no blue means connected. The little circle with arrows means sync

I still don't think that's correct. I can have the blue 4G LTE in the notification bar, go to settings -> Data Manager -> uncheck "Background data"

The 4G LTE symbol will now go white, but I can still use the internet just fine. Which is what I always thought it meant, that white meant connected and blue meant background sync.

**bbearhug** · 01-10-2012, 02:24 PM

Originally Posted by KayIslandDrunk

I still don't think that's correct. I can have the blue 4G LTE in the notification bar, go to settings -> Data Manager -> uncheck "Background data"

The 4G LTE symbol will now go white, but I can still use the internet just fine. Which is what I always thought it meant, that white meant connected and blue meant background sync.

That very well may be true. My experience has been when the white is showing your data isn't going.

What is it syncing with when it's blue?

**KayIslandDrunk** · 01-10-2012, 02:27 PM

Originally Posted by HeraldO

That very well may be true. My experience has been when the white is showing your data isn't going.

What is it syncing with when it's blue?

The only app that has ever barked at me when I've disabled background data was the market. It won't even let me open the market until I re-enable it.

**Eclipse2K** · 01-10-2012, 04:53 PM

Originally Posted by HeraldO

That very well may be true. My experience has been when the white is showing your data isn't going.

What is it syncing with when it's blue?

Its funny, I have had data work and not work when in white. Lol

Edit, as I type this my Wi Fi and 4G are white. Lol

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**bbearhug** · 01-10-2012, 05:40 PM

My wifi is either blue or grey when i'm using it. I can't recall ever seeing it white. But when wifi is on my data connection is white. Sometimes it does turn blue when wifi is on

**Eclipse2K** · 01-10-2012, 06:57 PM

Originally Posted by HeraldO

My wifi is either blue or grey when i'm using it. I can't recall ever seeing it white. But when wifi is on my data connection is white. Sometimes it does turn blue when wifi is on

My bad, its gray. I never paid attention to the fact that the 4G turned white. I thought only two colors.

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**SpyglassSally** · 01-10-2012, 07:41 PM

It sure would be nice if the manual would tell you something about this instead of us trying to figure it out. :banghead:

**bbearhug** · 01-10-2012, 09:58 PM

Okay a few moments ago the data connection was working with the white on. Go figure lol

**invalid_user** · 01-10-2012, 10:24 PM

Oh my lets not start another color code frenzy like the Govt did with the Terror alert color scheme.

And my Social Network never seems to refresh during any color.

**Eclipse2K** · 01-11-2012, 02:00 AM

Originally Posted by invalid_user

Oh my lets not start another color code frenzy like the Govt did with the Terror alert color scheme.

And my Social Network never seems to refresh during any color.

You have me thinking about the first episode of American Dad where he is making fun of the color scale.

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**ArtieTheOneManParty** · 01-11-2012, 07:43 AM

Originally Posted by HeraldO

Ever since I got the update my data has been spotty.

Same here. I've been leaving it in 3g even though I live and work in 4g areas. Today, I turned on 4g, and as I was looking at twitter, my 4g went out, and I lost data. I waited for a few minutes, and it came back, but then my touch screen was locked up. only the menu/home/back/search and hard buttons worked. I had to do the reset using power/volume down just to get the phone working again. All of this is since that damn update.

**karl1coleman** · 01-11-2012, 09:03 AM

This says green/blue means you have a connection to Google. White means you do not.

**KayIslandDrunk** · 01-11-2012, 09:32 AM

Originally Posted by karl1coleman

This says green/blue means you have a connection to Google. White means you do not.

Good catch. Not sure how accurate that is with Motorola's customizations.

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**SpyglassSally** · 01-11-2012, 09:55 AM

Originally Posted by karl1coleman

This says green/blue means you have a connection to Google. White means you do not.

Thanks for sharing this.

**88dale88jrfan** · 04-13-2012, 07:33 PM

Will the next update fix this. I cannot update socstatus with 3 or 4 g service. It says no data connection. Only started after last update? Shouldn't have to toggle airplane mode to get phone to do something its already supposed to do. Any idea about update????

**dumpedduce** · 04-13-2012, 08:19 PM

Originally Posted by 88dale88jrfan

Will the next update fix this. I cannot update socstatus with 3 or 4 g service. It says no data connection. Only started after last update? Shouldn't have to toggle airplane mode to get phone to do something its already supposed to do. Any idea about update????

Next update will be ICS (Android 4.0) and they pulled it from the soak test due to so many problems. Its gonna be a while before we see an update probably. I go in and out of 4g spots and don't really have problems. Sometimes it might take it a minute but never have to toggle airplane on and then back off.

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**yoinks** · 04-16-2012, 10:29 AM

I have this issue as well - it's very frustrating. It even happens when I'm getting all bars 4g.

I pretty much just keep mine on 3g. Defeats the purpose of having a 4g phone, though.