ICS update fail
I hope someone can help me please.
I have a factory unlocked motorola razr xt910 bought in the uk running gingerbread 2.3.6.
Last week, I got a notification from motorola on the handset that ICS 4.04 was available to download and install. Great i thought and did a factory reset to give the update a clean install.
After resetting the phone, the update is no longer available rather, it's not being pushed to the phone. Keeps saying my phone is up to date even though i'm still on gingerbread 2.3.6.
I called motorola uk who are puzzled as to why the update would no longer show after a reset. They tried to push the update to my phone but it won't come through.
Motorola have no idea what to do and niether do I.
Can anyone help me please?