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  1. Thread Author  Thread Author    #1  

    Default Email Folders missing - Sync with MS Exchange Server

    I am sync'ing email with my Corportate MS Exchange server. I have about 20 folders on the exchange server. All email drops into my inbox and I manually move the emails around after they arrive. I noticed that a few of my folders are not showing on my Razr. I cannot find any way to solve this. I cannot not manually add a folder from the Razr. It looks like folders can only be added using Outlook when connected to the Exchange server.

    Anyone know how to solve this?
    Neale Forbes likes this.
  2. #2  
    epiphone_74's Avatar

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    Default Re: Email Folders missing - Sync with MS Exchange Server

    Make sure all folders under are your inbox. I have at least fifteen that easy and all are accessible that way.. If it is outside the inbox it can be an issue...

    Sent from my DROID RAZR using Android Central Forums
    Neale Forbes likes this.
  3. #3  

    Default Re: Email Folders missing - Sync with MS Exchange Server

    Some Exchange folders that were migrated from a previous version aren't compatible. Try changing the name of the problem folder to <name>-old, creating a new folder with the desired name, moving all your emails to it, and then deleting the problem folder. That solved the problem for me.
    Neale Forbes likes this.
  4. #4  

    Default Re: Email Folders missing - Sync with MS Exchange Server

    Perfect. This worked for me too.
    It's been bugging me for [literally] years.
    Thanks
  5. #5  

    Default Re: Email Folders missing - Sync with MS Exchange Server

    This has worked for me too !!!!! No need for touchdown. The rename on the android are syncing back with office 365 in seconds. I am replicating folder structures !
  6. #6  

    Default Re: Email Folders missing - Sync with MS Exchange Server

    Thank you so much for posting this solution! This has been bugging me for a long time! And here is another exclamation point: !

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