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  1. Thread Author  Thread Author    #1  

    Default reboot phone causes all notifications and ringtones to be set to 'unknown ringtone'

    happens about 60% of the time since the Jelly Bean update (older Ice Cream Sandwich) if I reboot the phone to fix certain problems or power of then on the phone, upon boot up all sounds for all apps set are set to 'unknown ringtone' and a generic sound that is not even in my options as a sound for ringtone or notification tone is used until I go in and reset all sounds for all apps and contacts... I have about 50 ringtones from phonezoo as sounds set and rebooting causes all to be unknown until I go though every app's sounds notification settings and contacts and put them back to where they originally set to be! does this 60% of a reboots since Motorola had the Jelly Bean for the Droid Razr and was NOT a problem on the Ice Cream Sandwich!
  2. #2  

    Default Re: reboot phone causes all notifications and ringtones to be set to 'unknown ringtone'

    Welcome to Android Central! Are all of your custom ringtones stored on the external SD card or in internal storage? I think rebooting or removing the SD card can cause ringtones stored on the SD card to be dissociated from the system, requiring them to be re-selected.

    Also, consider a cache partition wipe if you haven't done so already, which might solve other problems: Wipe Cache Partition - DROID RAZR / RAZR MAXX by MOTOROLA
  3. Thread Author  Thread Author    #3  

    Default Re: reboot phone causes all notifications and ringtones to be set to 'unknown ringtone'

    they are in the 'ringtones' and 'notifications' folder in the internal storage of the phone
  4. Thread Author  Thread Author    #4  

    Default Re: reboot phone causes all notifications and ringtones to be set to 'unknown ringtone'

    *bump*
  5. #5  

    Default Re: reboot phone causes all notifications and ringtones to be set to 'unknown ringtone'

    Please let us know if you tried the cache partition wipe, thanks.

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