ATTENTION SEIDIO: We want our 4g cases on the 4th!!!!!
Hi. I ordered a Seidio case with the fastest available shipping which was 2 days. If you guys ship it on the 3rd, that means, the 5th is a Saturday.
Unfortunately, UPS or Fed Ex doesn't deliver on a Saturday for 2 day shipping. As a result, it will come Monday, June 7 making me go 4 days without the case.
Can you talk to upper management on shipping all 2-day orders overnight so we actually get it on the 4th?
Common sense would indicate that those who actually pre-order Seidio cases also pre-ordered the phone on the 4th. It would be nice to get both items on the same day.
We all know that Seidio is already shipping these cases out by the multiple mentions on the forums.
If you could do us customers this favor, we would most probably be repeat customers and appreciate this favor. In fact, a fellow board member's review helped me decide to get this case and I am a first time customer.
Thank you for your time
PS: 2 day shipping is $15...we all know overnight is cheaper than $15 anyhow.
- 05-28-2010, 02:23 AM #2
- 05-28-2010, 02:41 AM #4
- 231 Posts
- Stock for now.
As nice as that is, they offer you the customer the choice to pay for Overnight. Its not their fault it comes out on a Friday, that's Sprint.
Need it Saturday, pay overnight. Otherwise be careful.
To say you'll never order again for such a reason is being excessively greedy and to me demonstrates the primary customer I don't mind losing. (Not saying you are, but the loud complainers tend to never be the big spenders anyways in retail.)
- 05-28-2010, 07:17 AM #5
Or, rather than ship everything overnight, just send out the 2 Day packages on Wed so we get them on Fri with our shiny new Evo's. I have 2 Innocases, one with holster, and a 2 pack of screen protectors ordered. It would be great to have these on release day.
- 05-28-2010, 07:25 AM #6
- 05-28-2010, 08:03 AM #7
I do agree that Seidio should ship out the cases earlier. Has anyone emailed them and asked why they are waiting so long?
- 05-28-2010, 08:27 AM #8
- 05-28-2010, 08:32 AM #9
They aren't shipping out earlier, to try to encourage you to pay more for the overnight shipping
I don't know if I just missed it, but before when I looked at it, I didn't see the case / holster combo together, you had to pay $30 for each. But now it's available as the combo for $50 (sorry if I just missed it)
- 05-28-2010, 08:48 AM #10
1. They do not offer overnight. The only options when I ordered was "FedEx Express Saver", "FedEx 2 day" and "US Postal Service". Overnight was not an option.
2. The items in question do not come out on Friday, that is the phone. The ship date for the pre-order accessories is 6/3 which is Thursday. The do have control over when they ship their accessories.
Am I saying I won't ever order from them because of this? No. Do I think it was a bad decision to ship the items on the 3rd instead of the 2nd so that those who may actually need them on the 4th would have them? Most assuredly. I believe this thread is evidence to support that assertion.
The FedEx 2 day also says it does not deliver on Saturday or holidays so as has been pointed out, we are looking at Monday before getting the accessories, not Saturday.
- 05-28-2010, 08:58 AM #11
- 05-28-2010, 09:08 AM #12
- 05-28-2010, 09:21 AM #13
DAM I THOUGHT i was nuts with my phone and its protection and cases .. some people are worse then me .. happy to see this ...
when my wife heard that RS was opening at 6am for the phone release .. she said have fun going there that early .. there is no way i am getting up that early to go pick up a phone.. haha, especially on her day off
i have been on the edge of my seat to order the seidio case/holster combo ... but just wanna see what is released first .. sprint is supposed to release a charging case and holster for the evo ... wanna see that first before i jump ship with seidio .. i can still return seidio i know but i loose out on the shipping to and from ... which would easliy add up to over $20
- 05-28-2010, 09:43 AM #14
this is directly ordering from Seidio and the fastest option to ship was 2 day
I buy a lot of high-end things and I pay the premium for it ($50 for 2 pieces of plastic).....People who pay the premium on things want premium customer service..simple as that
When I take my car to the dealership, for which I paid a premium price for, my dealership treats me as a premium customer...no waiting...free food drinks, free loaners, etc, heck..the GM once took me out for lunch!
- 05-28-2010, 10:15 AM #16
- 05-28-2010, 10:45 AM #17
also if you face your phone down and there is some grime on the surface, it can scratch it...the extra 1mm prevents that
The reason why I got this case is primarily for the holster....I have to tuck in my shirt, wear a tie, etc and this phone is too big for my pocket
- 05-28-2010, 10:54 AM #19
- 05-28-2010, 11:02 AM #20
I think with enough complaints, they will accommodate our request....
I mean, is my request really absurd? I paid for the highest available shipping and was willing to pay the extra for overnight, IF it was available.
- 05-28-2010, 11:24 AM #22
- 05-28-2010, 12:29 PM #24
- 20 Posts
Besides, the EVO is not that hot of a design. It's a slab. The screen, and speed and the 4G is the hotness, in my eyes, and the case doesn't change that.
- 05-28-2010, 03:18 PM #25
Thank you all very much for your patience and interest in Seidio!
We strive to provide excellent service to all of our customers and take feedbacks and suggestions very seriously. That's why we have make the decision to move up the shipping date for our accessories for the HTC EVO 4G!
If you have already pre-ordered the accessories from Seidio Online, you order will be shipped beginning on June 1st, 2010. The includes all Innocase II Surface, Holsters, Combos, and Screen Guards.
We realize that some customers have opted for FedEx Standard Overnight in order to receive it by launch day. At this time, we would like to offer those that selected FedEx Standard Overnight to have the opportunity to downgrade their shipping method. Simply PM us here with your order information or contact customer service and one of our associates would be more than happy to assist you!
Those that chose FedEx Standard Overnight would also be notified of this opportunity.
Once again, we would like to thank everyone for your interest and please let us know if you have any other questions or concerns!