Fitbit Charge HR won't connect to Galaxy S4, how can I get it working?

A

AC Question

Fitbit Charge HR won't connect to Galaxy S4

Got a shiny new Fitbit HR for Christmas, have managed to link it with my Nexus 7 tablet and laptop running Windows 10 just fine, but am having problems with my mobile. S4 handset doesn't seem to be able to find the Fitbit at all, I just get an error message asking me to retry the process, then asking to restart my Bluetooth. I have tried both, as well as completely uninstalling and reinstalling the Fitbit app, but with no success. The phone app will update with data when I sync the watch to my other devices, but I cannot sync using the phone. Any ideas folks?
 

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