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  1. Thread Author  Thread Author    #1  

    Default G2 Stuck at HTC screen and eMMC read error - Please Help!

    Hello!
    A little while ago, while my Google G2 was updating the battery died, interrupting the process.
    When I went to turn it on later, after having charged it, it would load the HTC screen and stay frozen there, unresponsive to button commands.

    I pulled the battery out, went to the HBoot screen and tried to Factory Reset, but it would freeze.
    Recently, I went to look for some ways to fix my phone and learned that you can update the system from the SD card. I found that I was able to access the recovery menu, so I downloaded an update package, put it onto my SD card labeling it as "update.zip" and I tried to apply the update, but it didn't work.
    When I go the recovery screen and run the update I get these errors:
    E: Can't mount /data/data/recovery/log
    E: Can't open /data/data/recover/log
    E:set_bootloader_message_block: emmc_read_data fail!

    -- Install /sdcard ...
    E:set_bootloader_message_block: emmc_read_data fail!
    Finding update package...
    Opening update package...
    Verifying update package...
    E:signature verification failed
    Installation aborted.
    E: Can't mount /data/data/recovery/HTCFOTA/update_result.log
    E: Can't mount /data/data/recovery/OMADM/update_result.log
    E: Can't mount /data/data/recovery/log
    E: Can't open /data/data/recover/log
    E:set_bootloader_message_block: emmc_read_data fail!

    I'm a bit out of my depth when it comes to fixing the phone, especially if it involves fixing the eMMC. Is there any way around this problem? Am I loading the update from SD card incorrectly?

    Any help would be greatly appreciated.
  2. #2  
    wizzrah's Avatar

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    Default Re: G2 Stuck at HTC screen and eMMC read error - Please Help!

    Quote Originally Posted by archos View Post
    Hello!
    A little while ago, while my Google G2 was updating the battery died, interrupting the process.
    When I went to turn it on later, after having charged it, it would load the HTC screen and stay frozen there, unresponsive to button commands.

    I pulled the battery out, went to the HBoot screen and tried to Factory Reset, but it would freeze.
    Recently, I went to look for some ways to fix my phone and learned that you can update the system from the SD card. I found that I was able to access the recovery menu, so I downloaded an update package, put it onto my SD card labeling it as "update.zip" and I tried to apply the update, but it didn't work.
    When I go the recovery screen and run the update I get these errors:
    E: Can't mount /data/data/recovery/log
    E: Can't open /data/data/recover/log
    E:set_bootloader_message_block: emmc_read_data fail!

    -- Install /sdcard ...
    E:set_bootloader_message_block: emmc_read_data fail!
    Finding update package...
    Opening update package...
    Verifying update package...
    E:signature verification failed
    Installation aborted.
    E: Can't mount /data/data/recovery/HTCFOTA/update_result.log
    E: Can't mount /data/data/recovery/OMADM/update_result.log
    E: Can't mount /data/data/recovery/log
    E: Can't open /data/data/recover/log
    E:set_bootloader_message_block: emmc_read_data fail!

    I'm a bit out of my depth when it comes to fixing the phone, especially if it involves fixing the eMMC. Is there any way around this problem? Am I loading the update from SD card incorrectly?

    Any help would be greatly appreciated.
    Are you running a custom recovery?
    It is our choices, that show what we truly are, far more than our abilities. - J. K Rowling

    "If you love life, don't waste time, for time is what life is made up of." - Bruce Lee

    "The story of life is quicker then the blink of an eye, the story of love is hello, goodbye." - Jimi Hendrix
  3. Thread Author  Thread Author    #3  

    Default Re: G2 Stuck at HTC screen and eMMC read error - Please Help!

    Quote Originally Posted by wizzrah View Post
    Are you running a custom recovery?
    wizzrah,

    From what I understand custom recovery works only if you've rooted your phone. Which I haven't done and unfortunately, since I can't get past the HTC start up screen, I don't know how I would be able to do that. Is there a way to root the phone for custom recovery through the HBoot screen?

    Thanks,
    Archos
  4. #4  
    wizzrah's Avatar

    Posts
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    CodefireX One XL 4.4.2

    Default Re: G2 Stuck at HTC screen and eMMC read error - Please Help!

    Quote Originally Posted by archos View Post
    wizzrah,

    From what I understand custom recovery works only if you've rooted your phone. Which I haven't done and unfortunately, since I can't get past the HTC start up screen, I don't know how I would be able to do that. Is there a way to root the phone for custom recovery through the HBoot screen?

    Thanks,
    Archos

    Can you access fastboot in the bootloader menu?
    It is our choices, that show what we truly are, far more than our abilities. - J. K Rowling

    "If you love life, don't waste time, for time is what life is made up of." - Bruce Lee

    "The story of life is quicker then the blink of an eye, the story of love is hello, goodbye." - Jimi Hendrix
  5. Thread Author  Thread Author    #5  

    Default Re: G2 Stuck at HTC screen and eMMC read error - Please Help!

    Quote Originally Posted by wizzrah View Post
    Can you access fastboot in the bootloader menu?
    Yes, what should I do from there?

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