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  1. Thread Author  Thread Author    #1  

    Default G2 Stuck at HTC screen and eMMC read error - Please Help!

    Hello!
    A little while ago, while my Google G2 was updating the battery died, interrupting the process.
    When I went to turn it on later, after having charged it, it would load the HTC screen and stay frozen there, unresponsive to button commands.

    I pulled the battery out, went to the HBoot screen and tried to Factory Reset, but it would freeze.
    Recently, I went to look for some ways to fix my phone and learned that you can update the system from the SD card. I found that I was able to access the recovery menu, so I downloaded an update package, put it onto my SD card labeling it as "update.zip" and I tried to apply the update, but it didn't work.
    When I go the recovery screen and run the update I get these errors:
    E: Can't mount /data/data/recovery/log
    E: Can't open /data/data/recover/log
    E:set_bootloader_message_block: emmc_read_data fail!

    -- Install /sdcard ...
    E:set_bootloader_message_block: emmc_read_data fail!
    Finding update package...
    Opening update package...
    Verifying update package...
    E:signature verification failed
    Installation aborted.
    E: Can't mount /data/data/recovery/HTCFOTA/update_result.log
    E: Can't mount /data/data/recovery/OMADM/update_result.log
    E: Can't mount /data/data/recovery/log
    E: Can't open /data/data/recover/log
    E:set_bootloader_message_block: emmc_read_data fail!

    I'm a bit out of my depth when it comes to fixing the phone, especially if it involves fixing the eMMC. Is there any way around this problem? Am I loading the update from SD card incorrectly?

    Any help would be greatly appreciated.
  2. #2  
    wizzrah's Avatar

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    Default Re: G2 Stuck at HTC screen and eMMC read error - Please Help!

    Quote Originally Posted by archos View Post
    Hello!
    A little while ago, while my Google G2 was updating the battery died, interrupting the process.
    When I went to turn it on later, after having charged it, it would load the HTC screen and stay frozen there, unresponsive to button commands.

    I pulled the battery out, went to the HBoot screen and tried to Factory Reset, but it would freeze.
    Recently, I went to look for some ways to fix my phone and learned that you can update the system from the SD card. I found that I was able to access the recovery menu, so I downloaded an update package, put it onto my SD card labeling it as "update.zip" and I tried to apply the update, but it didn't work.
    When I go the recovery screen and run the update I get these errors:
    E: Can't mount /data/data/recovery/log
    E: Can't open /data/data/recover/log
    E:set_bootloader_message_block: emmc_read_data fail!

    -- Install /sdcard ...
    E:set_bootloader_message_block: emmc_read_data fail!
    Finding update package...
    Opening update package...
    Verifying update package...
    E:signature verification failed
    Installation aborted.
    E: Can't mount /data/data/recovery/HTCFOTA/update_result.log
    E: Can't mount /data/data/recovery/OMADM/update_result.log
    E: Can't mount /data/data/recovery/log
    E: Can't open /data/data/recover/log
    E:set_bootloader_message_block: emmc_read_data fail!

    I'm a bit out of my depth when it comes to fixing the phone, especially if it involves fixing the eMMC. Is there any way around this problem? Am I loading the update from SD card incorrectly?

    Any help would be greatly appreciated.
    Are you running a custom recovery?
  3. Thread Author  Thread Author    #3  

    Default Re: G2 Stuck at HTC screen and eMMC read error - Please Help!

    Quote Originally Posted by wizzrah View Post
    Are you running a custom recovery?
    wizzrah,

    From what I understand custom recovery works only if you've rooted your phone. Which I haven't done and unfortunately, since I can't get past the HTC start up screen, I don't know how I would be able to do that. Is there a way to root the phone for custom recovery through the HBoot screen?

    Thanks,
    Archos
  4. #4  
    wizzrah's Avatar

    Posts
    4,711 Posts
    Global Posts
    4,726 Global Posts
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    Kitkat

    Default Re: G2 Stuck at HTC screen and eMMC read error - Please Help!

    Quote Originally Posted by archos View Post
    wizzrah,

    From what I understand custom recovery works only if you've rooted your phone. Which I haven't done and unfortunately, since I can't get past the HTC start up screen, I don't know how I would be able to do that. Is there a way to root the phone for custom recovery through the HBoot screen?

    Thanks,
    Archos

    Can you access fastboot in the bootloader menu?
  5. Thread Author  Thread Author    #5  

    Default Re: G2 Stuck at HTC screen and eMMC read error - Please Help!

    Quote Originally Posted by wizzrah View Post
    Can you access fastboot in the bootloader menu?
    Yes, what should I do from there?

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