1. ahamick's Avatar
    I am attempting to purchase an android game (total war battles) and after I accept the permissions I get the above error.

    A Google search revealed nothing and I am lost on what to do. Any ideas?

    Posted via Android Central App
    Chantey Myers likes this.
    11-09-2013 07:12 PM
  2. mattmattwelch's Avatar
    Same problem man. Can't find anything about it. Try contacting Google?
    11-20-2013 08:09 PM
  3. cynindesign's Avatar
    Google Checkout was shut down yesterday, and many developer apparently haven't chosen another payment option like google wallet or Braintree, etc...I had the same issue 9pm CST last night
    11-21-2013 09:15 AM
  4. ColPrice's Avatar
    I have the same problem with making any purchase using Google Wallet. Currently I am playing The Dark Rises and no matter what I do, I still get the error [BM-CCH-17. I am on the phone with Google Wallet and the crazy thing is they don't have this error code in their books. So now I am waiting for a Rep from Google Play and Sam is on the phone
    11-21-2013 11:45 AM
  5. mattmattwelch's Avatar
    What'd they say?
    11-21-2013 02:52 PM
  6. ahamick's Avatar
    When I click on contact Google I am told my wallet account is locked and required to verify my identity by sending in a photo of my DL and a recent bill with the same mailing address and told to wait 3-5 days.

    I am still waiting on a response email. Anyone have a contact phone number for customer support?

    Posted via Android Central App
    11-22-2013 11:36 AM
  7. Nelson Chew's Avatar
    Ahamick. How is ur problem goinv.. cuz I also have same problem . U gpt any reply d
    11-25-2013 11:01 PM
  8. ahamick's Avatar
    No reply yet. I'm looking for a phone number now. I can't seem to find one b/c Google requires me to log I to view the "contact us" page but when I log in I am automatically forced to the account verification page.

    Anyone have a CS phone #?

    Posted via Android Central App
    11-26-2013 07:51 PM
  9. Tammy Hardin's Avatar
    Need help fixing my google wallet errors bum c h 17
    12-01-2013 03:14 PM
  10. Matyas Haddrath's Avatar
    i got a google play card and called them and asked them about the error, BM-CCH-17, they connected me with google wallet rep, and that was 2 days ago, i am currently still waiting a repsonse back from them about me sending in my id and billing address, they said they recieved it and thats it. the following number is google play store 1-855-466-4438
    12-12-2013 07:31 PM
  11. Theoderik's Avatar
    Having the same issue. I'm trying to find a commonality in all of us that are having this issue. I noticed this problem after I had suspicious activity on my credit card. I contact my credit card company and told them that I had a purchase from the google store for $100.00 that I did not authorize. The credit card company took care of it and I didn't have to pay. HOWEVER, I'm wondering if GooglePlay didn't like that I questioned a purchase and froze my account.

    So- has everyone here had some sort of authorization issue with their account before they started seeing this code? I'm wondering if it's some type of "LOCKED ACCOUNT" code?

    sw
    01-25-2014 07:47 PM
  12. K777sa's Avatar
    Same problem here ---- what is going on
    03-05-2014 11:13 AM
  13. iamfooled's Avatar
    Exactly what happened to me. Got a Kabam Inc. $99.99 transaction cancelled and account is locked.
    Having the same issue. I'm trying to find a commonality in all of us that are having this issue. I noticed this problem after I had suspicious activity on my credit card. I contact my credit card company and told them that I had a purchase from the google store for $100.00 that I did not authorize. The credit card company took care of it and I didn't have to pay. HOWEVER, I'm wondering if GooglePlay didn't like that I questioned a purchase and froze my account.

    So- has everyone here had some sort of authorization issue with their account before they started seeing this code? I'm wondering if it's some type of "LOCKED ACCOUNT" code?

    sw
    03-06-2014 06:02 PM
  14. Chantey Myers's Avatar
    I am attempting to purchase an android game (total war battles) and after I accept the permissions I get the above error.

    A Google search revealed nothing and I am lost on what to do. Any ideas?

    Posted via Android Central App
    03-15-2014 04:20 AM
  15. Chairat Chaiboonma's Avatar
    I have the same problem with making any purchase using Google Wallet. Currently I am playing The Dark Rises and no matter what I do, I still get the error [BM-CCH-17. I am on the phone with Google Wallet and the crazy thing is they don't have this error code in their books. So now I am waiting for a Rep from Google Play and Sam is on the phone
    04-13-2014 03:07 PM
  16. Jerad Whitefoot's Avatar
    I'm Having The Same Issue
    This issue has been happening to me for months! With Every App I Have!
    05-10-2014 08:25 PM

Similar Threads

  1. Replies: 5
    Last Post: 01-24-2014, 05:46 PM
  2. KitKat and the play store
    By brac20 in forum Google Nexus 5
    Replies: 17
    Last Post: 11-12-2013, 07:05 AM
  3. Google Play Music - does it work through Apple TV?
    By mbalax in forum Android Apps
    Replies: 2
    Last Post: 11-10-2013, 02:47 AM
  4. Playing Movies from Google Play
    By Derrick Ray in forum Samsung Galaxy Note 10.1 (2014)
    Replies: 4
    Last Post: 11-09-2013, 09:25 PM
  5. Nexus 5 from play store
    By Chris Zhang1 in forum General Help and How To
    Replies: 2
    Last Post: 11-09-2013, 08:12 PM
LINK TO POST COPIED TO CLIPBOARD